Enterprise Rent-A-Car

4.2
583 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Roseville, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roseville location today.

Location

Enterprise Rent-A-Car
29390 Gratiot Ave, Roseville, MI
48066, United States

Hours

Reviews

4.2
583 reviews
5 stars
403
4 stars
63
3 stars
28
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Manny and Ariel.

Reservation Issues

Several reviews mentioned problems with reservations not being honored, leading to dissatisfaction with the service.

Cleanliness and Vehicle Quality

Customers generally reported that vehicles were clean and well-maintained, contributing to a positive rental experience.

Mixed Experiences

While many had great experiences, some customers reported rude service and long wait times, indicating inconsistency in service quality.
  • AM
    Alyse Marshall
    3 days ago
    5.0
    Ariel provided me with great customer service. She was transparent about not having the vehicle I wanted but the replacement vehicle was the vehicle that I always rent from them which happens to be my dream van. They let me check the vehicle back in and provided me a complementary ride to work. I loce this location and the employees that work there. I have not had a bad experience yet!
  • SN
    Susan Norwood
    6 days ago
    5.0
    Ariel & Joey both provided great customer service. Fair price, clear information, smooth transaction. Ariel made sure that one knew what to expect, Joey executed perfectly. Car was clean and just what I needed. Great personalities. Professional & personable .
  • EC
    eugene cannon
    Dec 24, 2025
    4.0
    Customer service a guy named Manny very helpful very polite took his time out to explain to me how it all work therefore I will have to say I have a good experience and we'll be going back and see Manny again good guy looking to help you out
  • RG
    R G
    Dec 20, 2025
    1.0
    I am absolutely disgusted by the way my husband was treated here. As if we weren't going through enough after our car was hit, but then to be spoken to which the lack of disrespect as he was here. Those om staff not only lacked in customer service skills but I knowledge of procedures/policies as well as nobody could give a straight answer and information kept changing.
  • JH
    Johnathan Hoover
    Dec 16, 2025
    5.0
    Ariel is the employee Enterprise needs! My experience was one of a kind but I have to tell you I seen her handle multiple situations including my own with the up most customer service. If “Kill it with kindness” was a person it’s her. Manny also needs to be noted as handling a hostile customer with patience and professionalism. Needless to say they stood their ground with respect and honor for Enterprise. Good job And to the gentleman who was upset over a deposit, get your money up son! When they were accommodating you even after your poor attitude to give you a ride home, you want to scream profanities and still expect a ride home, I had to leave do to my uber arriving but I hope all ended welll. Thanks for a good laugh so early

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Roseville, MI?

You can rent a wide range of vehicles including cars, vans, and luxury cars at the Roseville location.

What are the operating hours for Enterprise Rent-A-Car in Roseville?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.