AutoZone Auto Parts

4.3
471 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Van Born Rd in Romulus, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Romulus, MI or call us at (734) 721-2873.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
35353 Van Born Rd, Romulus, MI
48174, United States

Hours

Reviews

4.3
471 reviews
5 stars
281
4 stars
106
3 stars
38
2 stars
17
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing excellent service.

Product Availability

Customers noted that the stores are well-stocked with a variety of vehicle parts and supplies, often finding exactly what they needed.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in some instances.

Efficiency

Several customers appreciated the quick and efficient service, often getting assistance promptly without long waits.

Installation Assistance

Many customers valued the help with installations, with specific mentions of staff going out of their way to assist with tasks like changing wiper blades.
  • LH
    lori Hurst
    3 days ago
    5.0
    The employees were nice and helpful.
  • KW
    Kevin W.
    Oct 23, 2025
    4.0
    The stores are well stocked with your vehicle needs. Each store has a Commercial Business department, for repair shop customers, and in store staff for the walk up customer. The staff was knowledgeable, and friendly. Overall, a good experience.
  • AM
    Angamazin m
    Oct 17, 2025
    3.0
    This location has been great in the past, years ago when I lived out that way. I drove out to get some duralast gold brakes and ended up leaving with duralast. Problem happened when my pads came off and the new ones didn't fit! Days later and lots of calls to corporate and visits to multiple locations closer to home, the pads in the box didn't match the item number. If they had been checked (since they weren't wrapped) it would have saved me days.
  • KC
    K C
    Oct 9, 2025
    5.0
    Craig W. and Tammy are the best! Amazing customer service and very thorough!
  • CD
    Cory Doetsch
    Sep 27, 2025
    5.0
    Brian, the parts manager was very helpful!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Romulus, MI?

The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for customer convenience.