AutoZone Auto Parts

4.3
473 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Van Born Rd in Romulus, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Romulus, MI or call us at (734) 721-2873.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
35353 Van Born Rd, Romulus, MI
48174, United States

Hours

Reviews

4.3
473 reviews
5 stars
283
4 stars
106
3 stars
38
2 stars
17
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brian, Brandi, and Zack providing excellent service.

Product Availability

Customers noted that the stores are well-stocked with a variety of vehicle parts and supplies, often finding exactly what they needed.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service from some employees, indicating inconsistency in service quality.

Installation Assistance

Several customers appreciated the assistance with installing parts, particularly wiper blades, which enhanced their overall experience.

Store Environment

The stores were generally described as clean and organized, although some customers mentioned long wait times and the need for more staff during busy periods.
  • LH
    lori Hurst
    Nov 21, 2025
    5.0
    The employees were nice and helpful.
  • PG
    Pamela Graves
    Nov 16, 2025
    5.0
    Vanborn and Wayne Road location Sparkling service, especially the knowledgeable lady attendant😊👍🏾
  • KW
    Kevin W.
    Oct 23, 2025
    4.0
    The stores are well stocked with your vehicle needs. Each store has a Commercial Business department, for repair shop customers, and in store staff for the walk up customer. The staff was knowledgeable, and friendly. Overall, a good experience.
  • AM
    Angamazin m
    Oct 17, 2025
    3.0
    This location has been great in the past, years ago when I lived out that way. I drove out to get some duralast gold brakes and ended up leaving with duralast. Problem happened when my pads came off and the new ones didn't fit! Days later and lots of calls to corporate and visits to multiple locations closer to home, the pads in the box didn't match the item number. If they had been checked (since they weren't wrapped) it would have saved me days.
  • KC
    K C
    Oct 9, 2025
    5.0
    Craig W. and Tammy are the best! Amazing customer service and very thorough!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Romulus, MI?

The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for customer convenience.