Jacob at Rockford Collision was transparent and helpful in all of his communication with me. Additionally, he was responsive when communicating with me, and, when I stopped by the shop to bring keys for our luggage rack, he invited me to look at the progress made on our vehicle and he described various steps of the repair work being done to our vehicle. To say that we were pleased with his and his team's work would be an understatement!
SM
Seth Moen
Nov 27, 2025
5.0
I brought my truck to Rockford Collision on June 18, 2025 for rust repair and a repaint. They did an absolutely incredible job and for a great price. The original quote was just for rocker repair and a repaint, but once they dug into it they found that the cab supports and cab corners also needed to be replaced. Even with all the extra work, the final cost still came in lower than the original quote.
The quality of their work is phenomenal. I’ve taken my truck to multiple shops since, and every single time they comment on how original and clean everything looks I literally have to convince them that the rockers, cab corners, and parts of the cab have been repaired and repainted. That’s how good the workmanship is.
If you’re on the fence about taking your vehicle to Rockford Collision, just do it. You won’t regret it. Their staff is amazing, they stay on top of quotes and callbacks, and Jacob and Terry are both great to work with. Highly recommended.
DW
Dan Williams
Aug 18, 2025
5.0
Great choice again. had some light bodywork and paintwork done on my Kid's Explorer! In and out fast and looks amazing! Highly recommend
MM
Michael Merren
Jul 23, 2025
5.0
Terry Jr got me in right away to buff out a contact transfer that was made on my car at the dealership between the time I paid for it and the time I picked it up I had a bit of a time crunch because the vehicle is for work and it was scheduled to be wrapped the next day. It only took 15 minutes in and out and the car looks like brand new. Thank you!
SA
Scott Alferink
Aug 30, 2024
5.0
I've taken a vehicle here on 2 occasions. They did rust repair work for me. I can't say enough with how pleased I was in how smoothly the process went each time and how I was treated. The work is exceptional, fair price for what they did, and they're honest. Highly, highly recommended.
Frequently Asked Questions About Rockford Collision Center
How do I pick a collision repair shop?
Rockford Collision Center recommends choosing a collision repair business with at least 5 years of experience, is licensed and certified, and has a good reputation in the community. Some other bonuses would be if the business guarantees their work in writing, is properly equipped, has trained certified technicians, and has your best interests in mind.
Do I have to get multiple collision repair estimates?
No. Rockford Collision Center works directly with insurance companies to obtain approval so multiple estimates are not needed.
My frame is bent. Does that mean my vehicle can’t be fixed?
Depending on the severity and extent of the damage, if you have a bent frame, it doesn’t mean that it’s unrepairable.
Do I need an appointment for an estimate?
Rockford Collision Center does not require an appointment for a quote unless an after-hours appointment is needed.
What services does Rockford Collision Center offer?
Rockford Collision Center provides collision repairs, auto restoration, specialty auto repairs, auto paint services, windshield repair, dent removal, RV repairs and refinishing, auto glass repairs and replacement, fiberglass repairs, and emergency response vehicle repairs.
What are the operating hours of Rockford Collision Center?
Rockford Collision Center is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays. After-hours appointments are available by calling ahead.
Do I need an appointment to get an estimate for collision repair?
No appointment is required for a quote during regular business hours. However, after-hours appointments require calling ahead to schedule.
How does Rockford Collision Center handle insurance estimates?
You do not need multiple collision repair estimates. Rockford Collision Center works directly with insurance companies to obtain approval.
Can vehicles with bent frames be repaired at Rockford Collision Center?
Depending on the severity and extent of the damage, a bent frame does not necessarily mean your vehicle can't be fixed.
Which payment methods are accepted at Rockford Collision Center?
Rockford Collision Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
How can I contact Rockford Collision Center?
You can reach Rockford Collision Center at +1 616-863-8584 or email terryjr@rockfordcollision.com. Their website is https://www.rockfordcollision.com/.
What nearby places can I visit around Rockford Collision Center?
Nearby you can visit the White Pine Trail, a national park ideal for active life activities, or the Rockford Animal Hospital if you need veterinary services.
Are there any places nearby Rockford Collision Center where I can get home supplies or furniture?
Yes, near Rockford Collision Center you can visit Bell's Home Furnishings and Bell Furniture & Appliance for furniture and appliances, and GreenFIT Homes and Elder's Forest Products Inc. for building supplies.
What are some nearby professional services and shops near Rockford Collision Center that customers might want to check out?
Close to Rockford Collision Center, you can find JobFLEX for software development and internet services, Walden Design for landscaping and professional shopping services, and Wise Photography for event photography and art gallery services.