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Mister Car Wash

3.9
(473 reviews)

Business Details

2775 10 Mile Road NE, Rockford, MI
49341, United States
(616) 866-6801
http://mistercarwash.com/

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
2775 10 Mile Road NE, Rockford, MI
49341, United States

Hours

Reviews

3.9
473 reviews
5 stars
258
4 stars
84
3 stars
40
2 stars
30
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff and quick service, while others reported poor customer service and incomplete washes.

Cleanliness

Many customers expressed dissatisfaction with the cleanliness of their vehicles post-wash, often noting that areas like the back of SUVs and trucks were not adequately cleaned.

Pricing

Customers appreciate the pricing for monthly memberships but some feel the value has decreased with rising costs and inconsistent wash quality.

Location Issues

Several reviews mentioned long wait times and poor design at certain locations, leading to frustration among customers.

Staff Performance

While some staff members received praise for their helpfulness and friendliness, others were criticized for unprofessional behavior and lack of attention to detail.
  • ER
    Elizabeth Roque
    Feb 21, 2026
    5.0
    Always great service and a recent upgrade has really taken the wash up another notch. Well done!
  • KL
    Kara Lobert
    Feb 19, 2026
    1.0
    This is our second time getting a monthly membership because it is very close to our house. We will never do it again and drive out of the way to avoid it. Today I had to sit for such a long time because there was an accident in the car wash. This is NOT the first time I have been there when cars hit each other in it. I had my baby and had no way to get out of line, so I got to hear her cry as we waited. Another issue is that they don’t make people wait for their turn. The membership line is much faster but the other lane is closer, so I have been cut off twice by the other lane even though I was processed first. I assume this means they get my car wash and I get whatever they paid for. There are times when the line is so long it is dangerous and I can’t even get in line or I would be blocking 10 Mile.
  • MM
    Megan McCauley
    Feb 15, 2026
    2.0
    Nice workers, but I'm a little annoyed that my vehicle was damaged during my wash. I understand they're not liable, but that doesn't mean they can't be accountable. There is no reason my hub cap should be cracked from going through a car wash! I heard it happen, at first I thought I had been rear ended because it was so loud. I am only a seasonable member, but this is ridiculous! I just bought the car. I've also noticed some scratches in my paint since I've started getting washes. Just be aware of the risks you're potentially running by using this car wash.
  • AM
    Andy Mize
    Feb 13, 2026
    2.0
    Have been before, did an OK job. This time it didn’t even touch the back of my truck at all. Sides and front were acceptable, but the back was not. Customer service was great, but definitely an inconvenience to see a half done job once you get out of your truck at home. Didn’t think I’d have to check right after, but maybe I should next time.
  • AA
    Amanda Adams
    Feb 1, 2026
    5.0
    So, this is for all the Misters I’ve been at in the past month: usually I hate the idea of interacting with people to get a simple service like a car wash, but every time I’ve had an interaction, the attendants have been pleasant and welcoming and fun. Thanks for doing the work with a smile, even when it’s 0° and we haven’t seen the sun in a month. Made my day better every time.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the operating hours of Mister Car Wash at 2775 10 Mile Road NE?

Mister Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 8:00 AM to 6:00 PM. Holiday hours vary, with closures on certain holidays.

Brand Certified Facts from Mister Car Wash

Mister Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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