Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
163 reviews
5 stars
116
4 stars
13
3 stars2
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Bill and Tom for their professionalism and willingness to assist.
Service Quality
Overall, customers reported a mix of experiences with service quality, with many expressing satisfaction with timely and efficient work, while others raised concerns about upselling and unnecessary repairs.
Trustworthiness
Several reviews indicated issues with perceived dishonesty, particularly regarding recommendations for repairs and pricing, leading some customers to seek second opinions elsewhere.
Efficiency
While many customers appreciated quick service, some reported long wait times and delays, particularly during busy periods.
Pricing
Customers noted a range of pricing experiences, with some finding services fairly priced, while others felt pressured into costly repairs or services that were not needed.
- RLRobert LaingOct 31, 20255.0I like the Rochester, Michigan Goodyear Auto Service because of the staff. The mangers are friendly and listen to you. They tell you both the needed and recommended services with an informational, no pressure approach. The service staff is both qualified and competent in their areas of expertise. I would recommend this Goodyear to anyone in the greater Rochester area and beyond to consider having your car serviced regularly here.
- JPJason PursleyOct 16, 20255.0Good service, quick and always friendly. Great place for oil changes
- RZRob ZAug 2, 20255.0We’ve done business with Rochester Goodyear for years. They continue to provide excellent service at a fair price. Brendan made sure that we received the work that was needed. He kept us informed as work progressed and things were done as promised. We will continue to use them for our car maintenance needs.
- JWJoe WelmersJul 18, 20255.0Brendan came through for us! We had run into a situation at another brake shop and we came to Goodyear and Brendan solved the issue. We feel safe for our vacation now! Thank you.
- JBJackie BrackenJun 16, 20255.0I feel the service from Bill & his entire staff at Goodyear Rochester is outstanding! I am sooo happy that I purchased my tires there. They are so kind, so helpful.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Rochester provide?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 226 South Main Street, Rochester, MI 48307-2029, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays. Holiday hours vary, with closures on Thanksgiving and Christmas Day, but they are open on Christmas Eve and New Year's Eve from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for any services or products?
Yes, they provide in-store pickup as part of their services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can customers make appointments online at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby you can visit ANT NAILS and Nail Lounge for beauty and spa services, or enjoy a visit to Floatus Rochester LLC, a spa that offers holistic services.
Is there a sporting goods store near Goodyear Auto Service?
Yes, DICK'S Sporting Goods is located near Goodyear Auto Service, providing an option for shopping before or after your car service.
Are there real estate services available near Goodyear Auto Service?
Yes, several real estate agencies like Mark Gibeau, Realtor - Brokered By EXP Realty and John Yorke - Realtor are close by, which might be convenient if you are exploring local housing options.