Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Rochester Hills, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Avon & Rochester location today.
Location
Hours
Reviews
4.3
384 reviews
5 stars
289
4 stars
33
3 stars
10
2 stars
7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Marily, Katie, and Taylor.
Reservation Issues
Numerous reviews highlighted problems with reservations being canceled or not honored, leading to customer frustration and inconvenience.
Vehicle Condition
Some customers reported issues with the cleanliness and condition of the vehicles, including unpleasant odors and unprepared cars.
Efficiency
While some customers experienced delays, many others noted quick service and smooth check-in/check-out processes.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their rentals and indicated they would return to this location.
- LALucian Apostolescu5 days ago5.0The team at the Rochester location was very friendly, professional, and provided excellent service. Everything went smoothly, and within 2 minutes, I was out of the parking lot with my rental. Thank you to everyone who works there; I appreciate your effort to make customers happy.
- EHElijah HaggadoneNov 17, 20255.0Great staff very friendly and helpful. Will definitely use again.
- DVDoozer VandoozerNov 4, 20251.0Wow what a pounding from enterprise today. They really show a customer what they mean to them after a good solid 12 hrs today of being stranded without a working car if at all possible don’t rent from enterprise they could really care less and will do the bare minimum for you. Thanks for the experiences!!
- NINeena ImaanOct 24, 20251.0Literally would give zero stars. 1st even after reserving the car 2 days, prior via customer service phone call; they didn't have it. 20 Oct. '25 they didn't have enough cars for their reservation or prepped cars. There were many customers upset whilst the enterprise attendants were stalling time with useless small talk. Even going as far as asking if people wanted clean cars or personal business. I called daily for 3 days after to switch my car as they suggested and promised to have my time wasted further. They even uselessly sent me to the airport once again to have my time and gas money wasted. It was shameful. Would not recommend this location-inefficient and ineffective.
- SLSteve LelekatchOct 23, 20251.0Booked a vehicle. Got a confirmation call the before my pick up and verified with a rep. On my way to pick up the vehicle the next day I get a call informing me that they cancelled my reservation because they don't have a vehicle. This was at 4:30pm leaving zero time to find an alternative for my planned and paid for trip. TOP NOTCH SERVICE 😐
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Rochester Hills?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Rochester Hills.
What are the business hours of Enterprise Rent-A-Car at 55 W Avon Rd, Rochester Hills?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Rochester Hills?
You can reserve your rental car online at the Enterprise website or by calling their local phone number +1 248-608-1552.
Does Enterprise Rent-A-Car in Rochester Hills offer any special rates or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Rochester Hills?
Payments can be made via American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Rochester Hills owned by a woman-owned business?
Yes, Enterprise Rent-A-Car in Rochester Hills is a woman-owned business.
Which language is primarily spoken by the staff at Enterprise Rent-A-Car in Rochester Hills?
The staff primarily speak English at this location.
What nearby places can I visit before or after renting a car at Enterprise on W Avon Rd?
Nearby you can visit Genisys Credit Union for banking, enjoy a coffee at Starbucks, or grab a quick meal at Burger King and Five Guys.
Are there convenient fueling options near Enterprise Rent-A-Car in Rochester Hills?
Yes, Speedway gas station and convenience store is located nearby for easy refueling and snacks.
Where can I find automotive services near Enterprise Rent-A-Car in Rochester Hills?
Nearby automotive services include Auto-Lab Complete Car Care Center, Auto-Lab of Rochester Hills, and the Exotic Car Collection by Enterprise.