Enterprise Rent-A-Car

4.3
389 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

55 W Avon Rd, Rochester Hills, MI
48307, United States
(248) 608-1552
https://www.enterprise.com/en/car-rental/locations/us/mi/rochester-hills-avon-rochester-2069.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rochester Hills, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Avon & Rochester location today.

Location

Enterprise Rent-A-Car
55 W Avon Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.3
389 reviews
5 stars
294
4 stars
33
3 stars
10
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Marily, Katie, and Taylor for their outstanding service.

Reservation Issues

Several reviews highlighted significant problems with reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to customer frustration.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers reporting issues like smoke odors and unclean interiors.

Efficiency

Customers appreciated the quick and efficient service during pickup and drop-off, although some noted delays and disorganization during busy times.
  • PV
    Prasanna Venkatesh
    Jan 3, 2026
    5.0
    Top notch support from the team during the pickup and drop off!
  • CS
    Chad Schmidt
    Dec 18, 2025
    5.0
    Phenomenal experience. Lexi was amazing and really professional. I would strongly recommend the company and this location and staff member! Jeff also helped and was top notch as well
  • BC
    Barb Cz
    Dec 11, 2025
    5.0
    Pickup and drop off couldn't have been smoother. Everyone was very helpful and pleasant
  • LA
    Lucian Apostolescu
    Nov 19, 2025
    5.0
    The team at the Rochester location was very friendly, professional, and provided excellent service. Everything went smoothly, and within 2 minutes, I was out of the parking lot with my rental. Thank you to everyone who works there; I appreciate your effort to make customers happy.
  • EH
    Elijah Haggadone
    Nov 17, 2025
    5.0
    Great staff very friendly and helpful. Will definitely use again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Rochester Hills?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Rochester Hills.

What are the business hours of Enterprise Rent-A-Car at 55 W Avon Rd, Rochester Hills?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.