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Since 1944, Ball Equipment has been Eastern Michigan's Leading dealer for Outdoor Power Equipment and Powersports specializing in Parts, Accessories, Sales, and Service. We have quickly become the "Superstore," offering our customers endless options from ATV's, Motorcycles & Snowmobiles to Lawn Mowers, Snow Blowers & Generators. Ball Equipment offers a wide range of popular brands such as Polaris, Honda, Can-AM, Arctic Cat to eXmark, Gravely, Husqvarna, Cub Cadet & many others! We are the convenient 1-stop shop to purchase, accessorize, repair, and maintain every piece of equipment in dad's garage.
Now with 2 dealership locations Richmond and Sandusky Michigan, Ball Equipment provides sales, service and support to the larger surrounding cities and communities such as Detroit, Macomb, New Baltimore, Chesterfield, Bad Axe, Saginaw, Flint, Lansing, Bay City, Lapeer, Imlay City, Almont, Romeo, Rochester Hills, Pontiac, Warren, Sterling Heights, Southfield, Port Huron, St. Clair, New Haven, Marine City, Utica and many more! Do you own something that we don't carry? Don't worry, we service just about any outdoor power or powersports equipment and try our best providing universal aftermarket parts that will fit your machine. Stop in today or call for availability of in-stock inventory, it's worth the drive! Call or Text us at 586-430-1252.
Location
Hours
Reviews
4.6
720 reviews
5 stars
583
4 stars
63
3 stars
18
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly Damon and Tony, who provided excellent service and support throughout the buying process.
Sales Experience
Overall, customers reported positive experiences with the sales process, highlighting quick transactions, knowledgeable staff, and a no-pressure environment.
Service Issues
Several reviews mentioned dissatisfaction with the service department, citing delays and poor communication regarding repairs and parts availability.
Product Quality
Customers expressed satisfaction with the quality of the equipment purchased, particularly noting the performance of mowers and ATVs.
Mixed Reviews
While many customers had great experiences, there were notable complaints about customer service and follow-up, indicating inconsistency in service quality.
- EREric Ridout6 days ago5.0They listed a 2022 Polaris Sportsman on Marketplace. One look and I knew it was what I was looking for. They gave me a price, I made an offer and the deal was done in less than 10 minutes. No BS fees, simple easy transaction. I added a plow and the whole deal was seamless. They are the best ATV dealer I have ever dealt with. Fair honest and quick.
- MCMark CaudillNov 17, 20255.0I'm glad that I went with Ball Equipment of Richmond. Everyone here was very accommodating and professional. Brad helped through the process of purchasing an Atv. Would definitely recommend anyone to go here for your outdoor equipment needs.
- DBDan BurdenNov 8, 20255.0One of the easiest transactions I could have had. The people are friendly and resourceful. I will take all my business needs to Ball from now on.
- PYPaul YoukerOct 23, 20255.0Took my machine in for service and new winch. Cost a little high, but good service. Delivered on schedule. Very helpful. Explained services.
- JMJim McQueryOct 13, 20255.0I want to say the Guys @ Ball Equipment in Richmond mi did a great job , I purchased a used Polaris RZR 1000 a nice Machine took it home and drove it and noticed I had a problem with the 4x4 system , Damon my salesman stand up guy help me with the problem. Just wanted to say thank you , definitely a place I would buy again from .
Frequently Asked Questions About Ball Equipment of Richmond
What types of products and services does Ball Equipment of Richmond offer?
Ball Equipment of Richmond specializes in Outdoor Power Equipment and Powersports, offering parts, accessories, sales, and service for ATVs, motorcycles, snowmobiles, lawn mowers, snow blowers, and generators from popular brands like Polaris, Honda, Can-AM, and Husqvarna.
What are the operating hours of Ball Equipment of Richmond?
Ball Equipment of Richmond is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 3:00 PM, and is closed on Sundays.
Where is Ball Equipment of Richmond located?
Ball Equipment of Richmond is located at 68811 S. Main Street, Richmond, MI 48062, USA.
What payment options are accepted at Ball Equipment of Richmond?
Ball Equipment of Richmond accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
How can I contact Ball Equipment of Richmond for inquiries or service?
You can call or text Ball Equipment of Richmond at 586-430-1252 for information or to check inventory availability.
Does Ball Equipment of Richmond provide servicing for equipment brands they don't sell?
Yes, Ball Equipment services nearly all outdoor power and powersports equipment and strives to provide universal aftermarket parts that fit various machines, even those they do not carry.
Are there any nearby places where I can grab a meal before or after visiting Ball Equipment of Richmond?
Yes, the Village Cafe, located nearby, is a convenient spot to enjoy a meal before or after your visit to Ball Equipment of Richmond.
Which nearby stores could be useful if I am working on home improvement projects along with outdoor equipment?
Royal Heating & Cooling and Progressive Siding, Inc, nearby home improvement stores, can assist you with heating, cooling, roofing, and siding needs alongside your equipment visit.
Are there any nearby pet services close to Ball Equipment of Richmond?
Yes, DePaw pet store and Groomingtale's Pet Salon, a pet groomer and beauty salon, are nearby locations offering pet supplies and services.
Can customers easily find banking or ATM services near Ball Equipment of Richmond?
Yes, there are nearby ATMs such as Bitcoin Depot - Bitcoin ATM and Citizens ATM to conveniently access banking services.