AutoZone Auto Parts

3.8
296 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Telegraph Rd in Redford, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Redford, MI or call us at (313) 541-3710.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9423 Telegraph Rd, Redford, MI
48239, United States

Hours

Reviews

3.8
296 reviews
5 stars
156
4 stars
49
3 stars
25
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees provided excellent assistance while others were reported as rude and unhelpful.

Staff Knowledge

Several customers praised staff for their knowledge and helpfulness, particularly in diagnosing car issues and providing solutions.

Store Conditions

The store was noted for being clean and organized, but there were complaints about limited stock and long wait times.

Management Issues

Concerns were raised about management and staff behavior, with reports of employees being inattentive or unprofessional.
  • JH
    Justin Hamm
    4 days ago
    1.0
    Came in yesterday to return an order online and staff was incredibly unprofessional. Younger employee made jokes about not helping me knowing they could as well as openly talked about stealing my money. Do not bother with this location
  • RJ
    R. Jackson
    Dec 6, 2025
    5.0
    Excellent customer service!!! On a Sunday morning Nov 30,2025 my vehicle wouldn't start. I called the nearest AutoZone for help, However the auto check machine wasn't working at that location. Therefore I called the next available AutoZone. She answered the phone pleasantly and verified they'll check my vehicle. Upon arrival the store was playing my type of inspirational music. Greeted me as I enter and Happy to be of service. I explained my dilemma and Justin got right to it. The auto machine revealed a battery was needed. JUSTIN to my rescue, He removed my old battery (in cold weather), Replaced it with a new one. While he was working I ask if he could replace my break light (it was out), He said Sure! OMG, Just in time Justin to the rescue again. It was EVERYTHING to me to receive Great Customer Service! I highly recommend this AutoZone and the employees. Especially Mr. Hard Working JUSTIN!!! Thank you very much.
  • AR
    Anthony Remsing
    Nov 9, 2025
    1.0
    Absolutely terrible service!! The young lady with the braids was willing to help. The brother with the dreads and the young lady with the short hair should be fired!!!! The short haired lady customers service was so bad. Can’t get her attention/ or ignoring me. When I got her attention she act like I was bothering her wow. The brother with the dreads need to stay off his phone!!!! I ask him if they put windshield wiper blades on he said NO!!! I left the store peace take care!!
  • MW
    Mdots Good Times Check out my other account as well
    Nov 3, 2025
    1.0
    Came in 11/3/25 at about 7:30 time period for an engine light scan and the lady behind the desk told me they dont do that after dark there even when I told her I have a flashlight! So I drove out 45 minutes by my house in St. Clair Shores Autozone location and the gentleman that worked there came out and helped me in the dark with no problem! Also said that was a lie that the lady told me from the Redford Telegraph location!
  • JZ
    just zayit
    Oct 20, 2025
    1.0
    Argumentative for no reason when they gave my customer the wrong part. ALWAYS a hassle to obtain correct parts.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Redford, MI?

AutoZone Auto Parts in Redford, MI is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.