AutoZone Auto Parts

4.1
374 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Five Mile Rd. in Redford, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Redford, MI or call us at (313) 537-2251.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
24250 Five Mile Rd, Redford, MI
48239, United States

Hours

Reviews

4.1
374 reviews
5 stars
193
4 stars
89
3 stars
45
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Mixed Experiences

While many reviews commend the service, there are notable complaints about rude staff and poor customer experiences at certain locations.

Product Availability

Customers appreciate the variety of products available, although some have reported issues with inventory accuracy.

Quick Service

Many customers noted the efficiency of service, often being in and out quickly with the help they needed.
  • SG
    Samuel Garrett
    Dec 31, 2025
    1.0
    Very rude customer service. I asked for help looking for a part and they were very rude and did not want to help me with my problem.
  • ND
    Nicole Dornseifer
    Dec 16, 2025
    5.0
    This place has the kindest, most helpful staff. As soon as I parked and turned my car off it wouldn’t start again so I was stranded. Tia and Cory went above and beyond helping me and even called a mechanic to come assist. Joe got my new battery in and had my car up and running for me. Very grateful for all of the help and glad this is where I brought my car that day.
  • ST
    Save on Tire
    Dec 3, 2025
    5.0
    From an automotive facility located On Grand River I wanna give the best review to the best staff and the best customer service at the commercial department. They do phenomenal job. They the reason why I spend my money with the AutoZone. The staff make my job easy I thank you guys.
  • RL
    Robert Lowe
    Nov 20, 2025
    4.0
    Autozone is what it is. They've been here long enough to know what they're doing. Their systems have even picked up enough data to get your problem fixed 88% of the time.
  • AR
    Anthony Remsing
    Nov 9, 2025
    5.0
    Outstanding service. Walked in a gentleman who wasn’t on the clock yet was willing to help me. Because the two other associates were busy helping customers!!! Purchased the product that I needed. They helped me with the purchase telling me what size I needed and where to find it in the store. Also helping me with information concerning my vehicle that I did not know. Associates went outside in the rain to put the product on for me!!! What else can I say but OUTSTANDING JOB/ effort!! Thank you

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Redford, MI?

AutoZone Auto Parts in Redford, MI is open from 8:00 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, this AutoZone location provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.