AutoZone Auto Parts

4.1
371 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Five Mile Rd. in Redford, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Redford, MI or call us at (313) 537-2251.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
24250 Five Mile Rd, Redford, MI
48239, United States

Hours

Reviews

4.1
371 reviews
5 stars
192
4 stars
88
3 stars
45
2 stars
17
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mike and Von going above and beyond.

Product Availability

Customers noted a decent selection of products, although there were instances of inventory discrepancies and some items being out of stock.

Shipping Issues

Several reviews highlighted dissatisfaction with the shipping options, particularly regarding faster shipping being unreliable and non-refundable.

Store Cleanliness

The store was generally reported as clean and well-maintained, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances.
  • RL
    Robert Lowe
    4 days ago
    4.0
    Autozone is what it is. They've been here long enough to know what they're doing. Their systems have even picked up enough data to get your problem fixed 88% of the time.
  • AR
    Anthony Remsing
    Nov 9, 2025
    5.0
    Outstanding service. Walked in a gentleman who wasn’t on the clock yet was willing to help me. Because the two other associates were busy helping customers!!! Purchased the product that I needed. They helped me with the purchase telling me what size I needed and where to find it in the store. Also helping me with information concerning my vehicle that I did not know. Associates went outside in the rain to put the product on for me!!! What else can I say but OUTSTANDING JOB/ effort!! Thank you
  • KW
    Kevin W.
    Oct 23, 2025
    4.0
    Friendly staff. A decent selection of products. The employees were knowledgeable of the items they sell. The store has a dedicated Commercial Business Dept., for your repair shop needs. Shopping here was overall a decent experience.
  • MB
    Monique Braxton
    Sep 29, 2025
    3.0
    store was friendly to its customers and clean.
  • SW
    Steven Woodward
    Sep 17, 2025
    1.0
    Do not pay for faster shipping it is a scam.. once you pay for it.. I promise you it is not going to come on time or even close to being on time you would hope for the same day.. but they make sure you know after you have paid for it that it is not refundable... But they don't mention that the shipping time is not guaranteed.. do not pay for shipping for faster service that is a scam. I'm attempting to contact corporate now because I just got scammed and missed an appointment to drop off my car

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Redford, MI?

AutoZone Auto Parts in Redford, MI is open from 8:00 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, this AutoZone location provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.