Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Redford Twp, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Redford Township location today.
Location
Hours
Reviews
4.1
561 reviews
5 stars
360
4 stars
79
3 stars
33
2 stars
22
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees providing exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and miscommunication regarding vehicle types.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving dirty or poorly maintained cars.
Efficiency
While many customers appreciated the fast and efficient service, others experienced long wait times and issues with staff availability.
Trust and Transparency
Concerns were raised about pricing transparency and trustworthiness, particularly regarding unexpected charges and reservation confirmations.
- JBJuarice Baker5 days ago2.0Disappointed with the vehicle I received. I asked for a small sedan and got a suv jeep! Had trouble driving the suv. I’m 73 and short so the suv was too big and harder to drive.
- FCFelicia Camper6 days ago5.0I liked their extended Saturday hours, quick pick up and drop off. Each representative that I interacted with by phone and in person was very pleasant. Reasonable prices! This was the Redford, MI office on Plymouth Road.
- FMFONKTRONIX in da MixxNov 12, 20255.0Great Customer Service!!!
- MSMr. SmithOct 20, 20251.0We extended our rental through the official Enterprise app before the return date. The app clearly showed a charge of $364, and we even received confirmation that the extension was processed. Come Monday morning, we get a call saying that “the online total was incorrect” and that we’d now be charged an extra $170. Excuse me? The transaction already went through — the payment history clearly shows that the original charge was processed. Yet somehow, Enterprise feels entitled to retroactively tack on an extra fee after confirming the extension. That’s misleading, unethical, and borderline theft. I’ve rented with Enterprise multiple times before, but this experience is unacceptable. If customers can’t trust the price shown in your own app, how are we supposed to conduct business with you? I’ll be escalating this to corporate and my bank to dispute the unauthorized additional charge. Be warned — double-check every single transaction and take screenshots before and after you extend your rental, because Enterprise clearly doesn’t honor what they display online.
- MMMiss MiaOct 4, 20255.0Very helpful and friendly
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Redford Twp, MI?
Enterprise Rent-A-Car in Redford Twp offers a wide range of vehicles including cars, vans, vans rentals, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Redford Township?
The Enterprise Rent-A-Car location in Redford Township is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does Enterprise Rent-A-Car in Redford Twp offer airport pickup services?
Yes, Enterprise Rent-A-Car in Redford Township provides airport pickup services for your convenience.
How can I make a reservation with Enterprise Rent-A-Car in Redford Twp?
You can reserve your rental car online by visiting their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/mi/redford-township-2015.html
Which payment options are accepted at Enterprise Rent-A-Car in Redford Township?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Redford Twp offer discounts for active military members?
Yes, this location offers discounts specifically for active military personnel.
Where is Enterprise Rent-A-Car located in Redford Township?
Enterprise Rent-A-Car is located at 24600 Plymouth Rd., Redford Township, MI, 48239, US.
What nearby automotive repair shops can I visit near Enterprise Rent-A-Car in Redford Twp?
Nearby automotive repair shops include Unlimited Auto Repair & Collision, Friends collision, and The Quattro Garage, which you might visit for vehicle maintenance or repairs adjacent to your rental experience.
Are there any banks near Enterprise Rent-A-Car in Redford Township?
Yes, Comerica Bank is located nearby Enterprise Rent-A-Car for your banking needs during your visit.
What nearby dining options are close to Enterprise Rent-A-Car in Redford Twp?
Jet's Pizza and Tappers Alley Bar are popular dining and bar options near Enterprise Rent-A-Car where customers can grab a meal or drink before or after their rental.