Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Walton Blvd in Pontiac, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pontiac, MI or call us at (248) 456-2250.
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Maria, Jibreel, and Jay for going above and beyond to assist.
Product Availability
Several reviews mentioned issues with product availability, including instances where customers were unable to find the parts they needed or received incorrect items.
Pricing Concerns
Customers expressed concerns about high prices for certain items, suggesting that some products may be more expensive compared to competitors.
Mixed Experiences
While many reviews were positive regarding service, there were notable complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.
TI
Tune Master Inc
Jan 2, 2026
1.0
Horrible customer service!
JJ
Jeff Joseph
Dec 16, 2025
1.0
Outrageous prices on wiper blades. Go to Menards.
AG
Alysia Grant
Dec 15, 2025
5.0
This store is staffed with hard working people who do their jobs well! I tried a few auto parts shops in the area who were friendly, but this place really came through for me. It was freezing outside, snowing, and busy, but they got my car battery changed and I'm really grateful to them. The store manager, Maria, really knows her stuff and is such a boss! Choose this place!
RF
Roni Foster
Nov 30, 2025
5.0
Hi, I'm listing in your system under Wanda Foster. I went there and I can't remember the young lady's name But I do know her remember her dad was a mechanic cuz I wanted to know how she learned to do this but I know she was the shortest young lady there. I had no idea where to put my antifreeze. Sorry, 76 or what kind of antifreeze to put in? She went above and beyond. Her duties she showed me where to put in and put it in for me was very kind and courteous. We need more customer service like that. I'm so sorry I can't remember her name
I have cancer and I sometimes can't remember things but I do remember her personality and great service
BM
Brian Mullins
Oct 29, 2025
4.0
Just went to help and friend get her battery checked out. They tested her battery and it was bad. So she bought a new battery , I installed it and then once new battery was installed they tested her alternator. Great free service to help determine if you need a new battery or alternator.