Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 85 S Telegraph Rd in Pontiac offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
253 reviews
5 stars
151
4 stars
55
3 stars
24
2 stars
6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like George and Charlie going above and beyond.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, often finding items that other stores did not have.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude employees and inconsistent service, indicating a lack of uniformity in customer experiences.
Pricing
Some customers found prices to be higher than competitors like Amazon, while others appreciated the deals and discounts available in-store.
- KBKevin Byrd6 days ago5.0Knowledgeable and fast friendly service.
- LPLia PetersenJan 3, 20265.0I cannot recommend this location enough. I walked in and although the store was busy George took the time to greet me right away and help me out. The customer service of not only the manager, but associates Demonte and Mark was exceptional. Top tier. George helped me fix my problem right away, exchanging a defective product for a new one. I asked him for advice and he was knowledgeable and patient. George was friendly and nice and I will always return to this location.
- RRRodney RossDec 14, 20255.0The team members are professional, knowledgeable, helpful, and FRIENDLY. Each time I have gone into the store I have had the same consistent POSITIVE experience, with everyone that helped me. They are very CUSTOMER FOCUSED and I appreciate them.
- AWAlexander WongNov 21, 20255.0Great clearance selection, Meguiar's ultimate headlight restoration kit normally $30 for under $5!
- EWErik WilliamsNov 14, 20255.0Charlie was great full of knowledge and very courteous.....
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of services does Advance Auto Parts at 85 S Telegraph Rd offer?
Advance Auto Parts offers free battery testing, battery installation with purchase, engine code scanning, starter and alternator testing, wiper blade installation, and battery and oil recycling at most locations.
Can Advance Auto Parts install or replace my car battery?
Yes, they provide free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Pontiac, MI?
They are open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I return items to a different Advance Auto Parts store?
Yes, returns can be made to any Advance Auto Parts store with the item and receipt.
Do you offer curbside pickup service?
Yes, Advance Auto Parts offers curbside pickup.
Which nearby gyms are close to Advance Auto Parts at 85 S Telegraph Rd?
Nearby gyms include Retro Fitness, Powerhouse Gym of Pontiac, and Mo Fitness. Customers can visit these gyms before or after shopping for auto parts.
What locksmith services are available near Advance Auto Parts?
Pontiac MI Locksmith is located nearby, providing key and locksmith services that could assist customers who need car key-related help.
Are there any nearby restaurants where customers can dine after visiting Advance Auto Parts?
Yes, nearby dining options include Ocean City Restaurant, Jet's Pizza, and Captain Jay's Fish & Chicken offering various cuisines for customers to enjoy.