Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Plymouth, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Plymouth location today.
Location
Hours
Reviews
4.2
499 reviews
5 stars
351
4 stars
48
3 stars
20
2 stars
10
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Dawne, KJ, and Chris for their exceptional service.
Communication Issues
Several reviews highlighted poor communication, including issues with reservations, unhelpful responses, and lack of follow-up.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and availability, with some receiving dirty cars or not getting the vehicle they reserved.
Reservation Problems
Multiple customers experienced issues with confirmed reservations not being honored, leading to frustration and inconvenience.
- WWWilliam West3 days ago5.0Friendly, courteous customer service personnel and Mgr. Thorough explanation and good, requested vehicle.
- LMLawrence Mrazik4 days ago5.0Rental was quick and easy! Very professional and accommodating staff!
- ZRZuleika RománJan 4, 20265.0100% recommended service was excellent people was kind especially Mohammad in Plymouth location.
- MTMatthew TierneyJan 1, 20265.0The employees at the Plymouth location are great, they worked hard to find me a suitable replacement when the minivan I reserved was unavailable due to a recall. Communicative and transparent throughout the whole process leading up to my trip. Highly recommended!
- TCThomas CharltonDec 8, 20252.0My rental experience was acceptable: the car was clean and without major defects. I had to re-visit the location for an administrative issue and that's where things declined rapidly. The first response to my question was 'we don't do that here.' When I told them that their response differed greatly from historical company policy, the team member backtracked quickly and addressed the issue. The resolution involved a transaction and process that they were unfamiliar with. There is no crime in not knowing. But a blatant misrepresentation of the facts and corporate policy is egregious and very low level.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Plymouth, MI offer?
Enterprise Rent-A-Car in Plymouth offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options, as well as airport pickup services.
Where is Enterprise Rent-A-Car located in Plymouth?
It is located at 510 Ann Arbor Rd W, Plymouth, MI 48170, USA.
What are the business hours of Enterprise Rent-A-Car in Plymouth?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car in Plymouth?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation at Enterprise Rent-A-Car Plymouth?
You can reserve a rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/mi/plymouth-20g7.html
Does Enterprise Rent-A-Car in Plymouth offer any special rates or discounts?
Yes, they offer great weekend rates and discounts for active military personnel.
Which nearby automotive repair shops can I visit if I need quick service while renting a car?
Nearby automotive repair shops include AutoLab Plymouth and Auto-Lab Complete Car Care Center, both convenient options for vehicle maintenance during your rental.
Are there any nearby gas stations or car washes near Enterprise Rent-A-Car Plymouth?
Yes, Plymouth SuperCenter and Marathon gas stations are nearby, both offering car wash and convenience store services, which might be useful during your rental period.
What dining options are available near Enterprise Rent-A-Car in Plymouth?
You can find several nearby eateries including Happy's Pizza, Thai Spoon, La Marsa Plymouth, and Biggby Coffee for quick meals or coffee breaks.
What local amenities can I find near Enterprise Rent-A-Car Plymouth to enhance my visit?
Nearby amenities include Snap Fitness gym for workouts, Vanessa's Flowers for gifts, and retail stores like Lover's Lane and Sherwin-Williams Paint Store for shopping.