Belle Tire

Reviews

• KJ

  kristie jones

  Apr 23, 2026
  1.0
  I DO NOT recommend this place. My husband called and set an appointment for 11am to get his brakes checked. He had them done here previously and the guy he spoke with told him it was under warranty if there was an issue or they needed to be changed. We knew if rotors were bad we’d be paying for those which was fine. I got there early and told the guy numerous times I would be waiting with the truck. They didn’t take the truck back until my husband called an hour past our appointment. They drove the truck around for a noise that we never even said was happening. The brakes weren’t grabbing and it wasn’t stopping properly was the complaint. The manager then kept asking me what was going on and I told him I had no clue, that it was my husbands truck and I never drive it. I explained that he had previously called and discussed what needed to be looked at. The manager then came out and told me the brakes were fine and they didn’t hear a noise(again my husband NEVER said there was a noise)- the manager said the brakes were at 25% and would be fine until the fall. I explained to him that this truck gets driven for work daily and most days it’s 2 hours away one way. They brushed us off because they didn’t want to replace the brakes. Told us they were rusty. We won’t ever be back. 25% in a truck this size isn’t good and need to be changed. They are in the yellow zone and we are aware of that, which is why we brought it in. There’s obviously an issue. We will be taking our business elsewhere!!!
• MA

  marie antwonette

  Apr 9, 2026
  3.0
  Went in 4/9/26 and told Manny I was there for my 230p appointment to get snow tires on my Transit van switched back to my regular tires. He checked the system, said "there you are" when he found my appointment, and took my key. Van was taken into a bay shortly thereafter. An hour and a half later I asked why it was taking so long (it took about 45-50 minutes in the bay when they switched from regular to the snow tires I purchased from them last fall). Yes, they had to put them on my one set of rims. Manny said the tech was just "really thorough." I suspect he was training someone, which they could have just told me but they didn't. Manny said it would be another 10 minutes. Twenty-five minutes later I asked again. We're almost 2 hours in the bay at that point. Employee Jeffrey (manager?) jumped in and said it was taking so long because my appointment was at 130. I told him it was at 230. He said they had 130 in their system. I told him I didn't believe him because I specifically said my appointment was at 230p when I walked in at 225p and Manny said he found it in the system. Also, Manny DIDN'T say it was at 130 but they'd squeeze me in. And neither time I inquired about the delay did Manny say I was an hour late. Because I wasn't. So as far as I'm concerned Jeffrey just plain lied and when I pushed back he said he "wasn't trying to upset" me. I told him I was not upset, just stating facts. My van then came out and I paid with Belle Bucks that were given to me the previous time I was there because the snow tires they ordered were still not there by the time of my appointment. No one apparently bothers to check that stuff so no one called me to say not to come in. That snafu took 30 minutes to discover so they gave me Belle Bucks to compensate me for having to come back another day. Anyway, I told them I won't do business there again. Not even because I had to come back the previous time or because 4/9 took 2 hours, but because I feel Jeffrey simply lied to my face.
• SW

  Sandra Warren

  Mar 31, 2026
  5.0
  manny lopez waited on me and di a terrific job !! he’s the reason i came back for the tire !
• AR

  ace russell

  Mar 23, 2026
  1.0
  Don't order right tire don't listen to what customer has and don't listen to what customer is going to bring in. People don't listen to the customer at all
• JJ

  Javin

  Feb 25, 2026
  1.0
  Still the #1 scam spot in Plainwell. You will go in for something simple and leave with more work needing to be done. For example, my situation was I needed an alignment after getting my whole front end worked on. I had just got new ball joints, new tie rods, everything. Drop my car off, go home for a bit. Get a call to come get my car. Arrive to the shop only for them to say they refuse to do an alignment on my car unless I have all this work done on the front end. Needless to say I called my Mechanic and he confirmed on the spot that everything was just replaced and that they were trying to scam me out of some more money. I even asked the guy to show me exactly where the problems are on my car and he would not do it. Said he had other things to do. Took my car over to Dykstras, no issues at all, car was in perfect condition and they go ahead with the alignment. Come to find out Belle Tire had put the wrong size tires on my car too. Corporate fixed the wrong size tire issues and had me go to a differently location because I refuse to let anyone from the Plainwell location tough my car again. Corporate DID NOT, however, fix the fact that this place is scamming their customers with outrages repair costs for things that don't even need to be repaired or apparently hidden fees and costs they don't tell the customer about until its time to pay. Corporate really needs to look into who they have running the place. Scam artists. Especially after seeing a lot of reviews here. Dont shop here, go somewhere else. Trust me and all the others on the reviews.

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