Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E M-36 in Pinckney, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pinckney, MI or call us at (734) 878-6744.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Product Availability
While most customers found the store had a good selection of parts, some reported issues with items being out of stock or incorrect orders.
Management Issues
A few reviews indicated problems with management and staff performance, including poor communication and handling of customer complaints.
Positive Experiences
Numerous customers expressed satisfaction with their experiences, highlighting the store's willingness to help and the quality of service received.
Mixed Feedback
While many reviews were positive, there were also negative experiences reported, particularly regarding specific staff interactions and product issues.
KW
Kevin W.
Oct 30, 2025
4.0
The staff was friendly, and very helpful. The store has a decent selection of products for your everyday auto needs.
JG
John Greko
Sep 14, 2025
1.0
First their web site said my two parts were in stock and when I went in, they weren’t. They ordered them and then all me and said they were in. Another 30 minute round trip and when I arrived, they only had one. They told me they could order another one and it would be another four days and could not give me an explanation to why and who called and gave me the wrong information. They could not give me an explanation as to why they screwed up the order, only an “I’m sorry”. No fixing the problem and they expected me to make another 30 minute round trip at my cost. They have lost all of my business. Went next door to O’Reilly and got my parts!
KD
Kathleen Devine
Sep 12, 2025
5.0
I cannot begin to say how pleased I am with Pinckney AutoZone. The headlights on my son's Jeep we're not working. Drew and Ducky we're both bound and determined both headlights were working before I left. I can't thank them enough for the time they spent helping me!
The service I get each and every time I go into the store is incredible!
Thank you Pinckney AutoZone!!
TG
Tim Gyorke
Sep 11, 2025
1.0
Poorly managed….. called ahead prior to the drive.
Thank god there’s other options…. IWONT BE BACK !!!!!
AF
Amanda Fox
Jul 8, 2025
5.0
Draven is the kindest, caring, intelligent person I have came across!! He met me up at his work on his day off to make sure I got the right part, then he replaced my thermostat in the parking lot and (not his fault) still was over heating so bought water pump and now its