Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E M-36 in Pinckney, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pinckney, MI or call us at (734) 878-6744.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.
Order Issues
Several reviews mentioned problems with order accuracy and stock availability, leading to customer frustration and loss of business.
Store Management
Feedback indicated improvements in store management have positively impacted customer experiences, with some noting a decline in service quality under previous management.
Product Availability
Customers generally found the store to have a good selection of parts, although some expressed disappointment when specific items were not in stock.
RB
Robert Breton
6 days ago
5.0
Good selection, good prices.
JG
John Greko
Sep 14, 2025
1.0
First their web site said my two parts were in stock and when I went in, they weren’t. They ordered them and then all me and said they were in. Another 30 minute round trip and when I arrived, they only had one. They told me they could order another one and it would be another four days and could not give me an explanation to why and who called and gave me the wrong information. They could not give me an explanation as to why they screwed up the order, only an “I’m sorry”. No fixing the problem and they expected me to make another 30 minute round trip at my cost. They have lost all of my business. Went next door to O’Reilly and got my parts!
KD
Kathleen Devine
Sep 12, 2025
5.0
I cannot begin to say how pleased I am with Pinckney AutoZone. The headlights on my son's Jeep we're not working. Drew and Ducky we're both bound and determined both headlights were working before I left. I can't thank them enough for the time they spent helping me!
The service I get each and every time I go into the store is incredible!
Thank you Pinckney AutoZone!!
TG
Tim Gyorke
Sep 11, 2025
1.0
Poorly managed….. called ahead prior to the drive.
Thank god there’s other options…. IWONT BE BACK !!!!!