Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E M-36 in Pinckney, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pinckney, MI or call us at (734) 878-6744.
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
While most customers found the store had a good selection of parts, some experienced issues with stock discrepancies and ordering.
Management Improvements
Recent changes in management have led to improved customer experiences, with many noting a positive shift in service quality.
Mixed Experiences
While many reviews were positive, there were also complaints about rude staff and poor service in some instances.
VV
Valerie
Feb 14, 2026
5.0
I took what I thought was a dead car battery into AutoZone for the $10 store credit. To my surprise, it was new. I was embarrassed to say the least, but the staff were kind and volunteered to charge it for me. When I pulled my wallet out to pay, they insisted that the service was free of charge. Will definitely be coming back in the future!
RB
Robert Breton
Jan 6, 2026
5.0
Good selection, good prices.
JG
John Greko
Sep 14, 2025
1.0
First their web site said my two parts were in stock and when I went in, they weren’t. They ordered them and then all me and said they were in. Another 30 minute round trip and when I arrived, they only had one. They told me they could order another one and it would be another four days and could not give me an explanation to why and who called and gave me the wrong information. They could not give me an explanation as to why they screwed up the order, only an “I’m sorry”. No fixing the problem and they expected me to make another 30 minute round trip at my cost. They have lost all of my business. Went next door to O’Reilly and got my parts!
KD
Kathleen Devine
Sep 12, 2025
5.0
I cannot begin to say how pleased I am with Pinckney AutoZone. The headlights on my son's Jeep we're not working. Drew and Ducky we're both bound and determined both headlights were working before I left. I can't thank them enough for the time they spent helping me!
The service I get each and every time I go into the store is incredible!
Thank you Pinckney AutoZone!!
TG
Tim Gyorke
Sep 11, 2025
1.0
Poorly managed….. called ahead prior to the drive.
Thank god there’s other options…. IWONT BE BACK !!!!!