Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Petoskey #5032 in Petoskey, MI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Petoskey, MI or call us at (231) 753-7155.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of professionalism.
Product Availability
Customers frequently noted that the store had the parts they needed, although there were instances of receiving incorrect items.
Staff Knowledge
While many customers appreciated the knowledgeable staff, there were complaints about employees lacking expertise and proper training.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and others feeling frustrated with service and product issues.
NP
Nathan Perrault
Dec 21, 2025
1.0
Called AutoZone the day before and gave them an item number that online says they have. The employee was confused but helpful. When I went in to get the item the staff was rude and wanted to argue that the item I wanted was in front of me. For reference it was a snow brush. I told them the item description and they claimed it was the one she showed me. Two rude women. I told them this is not it and I went to Advanced Auto Parts. Do not recommend the Auto Zone in Petoskey MI.
ES
Erik Schmidt
Dec 21, 2025
5.0
We were traveling from out of town and needed a new battery to get home. Eric went above and beyond to change it out in the cold to make sure we could get home. Amazing service.
TD
Tim Domenick
Dec 8, 2025
5.0
Thank you Matty for taking care of the battery in my wife’s truck. We will definitely be coming back for all of our auto part needs in the future. Highly recommend this store!
SH
Stephanie Hill
Dec 2, 2025
5.0
The young gentleman was very helpful
DD
Dakota
Sep 7, 2025
3.0
I had a frustrating experience at this auto parts store. The assistant manager, was unprofessional—constantly on her phone and ignoring customers. I was given the wrong parts twice, which wasted my time and money. When I pressed the issue, she was extremely rude and made no effort to resolve the situation. Poor customer service and lack of accountability make this store a last resort. Avoid if possible.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Petoskey, MI?
AutoZone Auto Parts in Petoskey is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Petoskey?
It is located at 2049 US 131 Hwy, Petoskey, MI 49770, US.
What types of automotive products does AutoZone Petoskey offer?
They offer automotive replacement parts, including hard parts, maintenance items, brake pads, car batteries, and car accessories from brands like Duralast, Bosch, Valvoline, and more.
Does AutoZone Petoskey provide in-store pickup and delivery services?
You can call them at (231) 753-7155 or email customer.service@autozone.com for assistance.
What is a featured promotion currently available at AutoZone Petoskey?
You can shop AutoZone and buy Sea Foam Motor Treatment for $6.99.
Are there other AutoZone locations near AutoZone Petoskey?
Yes, there are multiple other AutoZone stores nearby, which can be convenient if you want to compare product availability or services.
What nearby dining options are close to AutoZone Petoskey?
Nearby dining options include Applebee's S-Petoskey and Buffalo Wild Wings, great places to grab a meal before or after your visit to AutoZone.
Are there entertainment or media outlets near AutoZone Petoskey?
Yes, nearby you will find local radio stations like Star Country 106.7, Lite 96.3 Petoskey/Traverse City Michigan, and 106 KHQ that serve the area.
What other services or stores are located near AutoZone Petoskey?
Nearby services include Petoskey Bridal shop, Poquette Leasing Company for freight and cargo, Great Clips hair salon, and T-Mobile for mobile phone needs.