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Pilot Travel Center

4.0
(1557 reviews)

Business Details

6158 US-223, Ottawa Lake, MI
49267, United States
(734) 854-1772
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Ottawa Lake, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
6158 US-223, Ottawa Lake, MI
49267, United States

Hours

Reviews

4.0
1,557 reviews
5 stars
727
4 stars
424
3 stars
229
2 stars
65
1 star
112

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restrooms and showers, although some reported issues with cleanliness at times.

Staff Service

The staff received positive feedback for being friendly and helpful, although there were some complaints about unprofessional behavior from certain employees.

Food Quality

While some customers enjoyed the food options, particularly the breakfast pizza, others had negative experiences with food quality, especially regarding the hot sandwiches.

Parking Availability

The parking lot was noted to be spacious, but some customers expressed concerns about the availability of truck parking due to ongoing construction.

Customer Experience

Overall, customers had mixed experiences, with some highlighting excellent service and others reporting issues such as false accusations and poor management responses.
  • SG
    Scott Grenerth
    Feb 12, 2026
    5.0
    A rare Pilot with a large truck parking lot that is well laid out (because it was a William's truck stop originally). I appreciate their good coffee.
  • CH
    Cameron Haskins
    Feb 8, 2026
    4.0
    Great stop for a quick rest. My wife needed a snack while traveling early morning and there was a breakfast pizza, fresh out the oven that the clerk very kindly offered when we learned the McDonald's wasn't open yet. If available, you've gotta try the breakfast pizza! Bathrooms were clean and had a nice retail layout. The gas is E15, so while cheaper, not as good quality unless you splurge for premium.
  • IM
    Infected Miller
    Jan 3, 2026
    5.0
    Super clean an lots of options
  • MA
    Mustafa Ammar
    Dec 23, 2025
    1.0
    Karen at the cash register was not professional
  • JW
    j who
    Dec 11, 2025
    1.0
    please do something about trucks lingering in the fuel island.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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