Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Ottawa Lake, MI!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,553 reviews
5 stars
725
4 stars
422
3 stars
228
2 stars
66
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly during busy hours.
Cleanliness
The restrooms and showers received positive remarks for being clean and well-maintained, although some reviews noted inconsistencies.
Food Quality
Mixed feedback on food quality; while some enjoyed the hot food options, others reported poor quality and preparation issues.
Parking Issues
Concerns were raised about parking availability, especially due to ongoing construction and local vehicles taking up truck spaces.
Management Concerns
Several reviews highlighted issues with management, including accusations of theft and poor handling of customer complaints.
- IMInfected MillerJan 3, 20265.0Super clean an lots of options
- MAMustafa AmmarDec 23, 20251.0Karen at the cash register was not professional
- JWj whoDec 11, 20251.0please do something about trucks lingering in the fuel island.
- JKJohn KelsayDec 3, 20255.0Great experience had refills. And everything else.Fuel was a good price on our fuel discount with comdata. Definitely recommend coming back.I just wish it was a little warmer up here , but they can't control that. They even had liquid in their buckets without it being frozen in twenty degree weather , so they had actual chemicals in their bucket. Zach was especially helpful and making sure everything is stalked and cool while everyone else was so busy I didn't even get there names I got his because I paid for fuel with him. His priority was the customer definitely recommended this place. Had food at 2am which some places don't, so that's good. Everyone was nice. I hope they have a Merry Christmas!
- OOOTR (OTR)Nov 15, 20255.0Clean restrooms nice showers. No waiting.hot food. Great place. Huge lot 250 spaces.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Ottawa Lake, MI offer?
Pilot Travel Center offers gas, diesel, DEF fuel, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and a coffee shop. It also provides amenities like diesel lanes, CAT scale, showers, laundry, ATM, and electric vehicle charging station.
Are showers available at the Pilot Travel Center Ottawa Lake location?
Showers are available at many Pilot locations including Ottawa Lake. Anyone can purchase a shower. For specific prices, please contact the store directly.
What are the operating hours of the Pilot Travel Center in Ottawa Lake?
The Pilot Travel Center in Ottawa Lake is open 24 hours a day, 7 days a week, including holidays.
What payment methods are accepted at the Pilot Travel Center in Ottawa Lake?
Payment options include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does the Pilot Travel Center Ottawa Lake location have truck parking and overnight parking?
Yes, this location offers truck parking spaces and overnight parking. For specific parking rules, please contact the store directly.
Is there an electric vehicle charging station nearby the Pilot Travel Center in Ottawa Lake?
Yes, the Pilot Electric Vehicle Charging Station is nearby, providing convenient charging for EV drivers visiting the area.
What dining options are near the Pilot Travel Center in Ottawa Lake?
Nearby dining includes McDonald's and Burger King for fast food, and Firehouse 47 Food & Spirits offering American cuisine.
Are there any truck service or scale stations near the Pilot Travel Center?
Yes, a CAT Scale and Big Daddy's Truck Stop are nearby, providing truck weighing and additional fueling options.
How can nearby facilities like Blue Rhino Propane Exchange and Western Union benefit travelers at Pilot Travel Center?
Travelers can exchange propane tanks at Blue Rhino and access money transfer services at Western Union, adding convenience alongside Pilot's services.
Where can I find more information or assistance regarding Pilot Travel Center careers and reserving services?
You can visit the Pilot Careers page at https://jobs.pilotflyingj.com and use the Reserve Now service at https://pilotcompany.com/park to reserve parking or other services.