Many customers praised the professionalism, friendliness, and communication skills of the technicians and staff.
Quality of Work
Overall, the quality of repairs and replacements was highly rated, with many customers expressing satisfaction with the results.
Scheduling Issues
Several reviews highlighted problems with scheduling and communication regarding appointment times and parts availability.
Warranty Concerns
There were multiple complaints about issues with warranty coverage and follow-up service, leading to dissatisfaction among some customers.
Pricing Transparency
Customers expressed frustration over unexpected charges and lack of clear communication regarding pricing.
JW
John Wiseman
3 days ago
5.0
Technician was professional and communicated the schedule well. Any concerns I had regarding the windshield were answered and explained thoroughly.
DJ
Dave Jollie
5 days ago
5.0
Fast, friendly, professional service.
BB
Brian Burdette
Feb 26, 2026
4.0
They took care of the chip very quickly. Not sure on the cost… Get glass coverage on you auto insurance, it’s cheap glass is not.
JO
Jonathon Obert
Feb 22, 2026
5.0
Technician was very knowledgeable, and respectful!
PS
Pete Smith
Jan 22, 2026
5.0
Safelite repairs, Safelite replace! Great experience dealing with Safelite and insurance. Got a replacement windshield and did not even have a deductible.
Frequently Asked Questions About Safelite AutoGlass
What are the operating hours of Safelite AutoGlass in Okemos?
Safelite AutoGlass in Okemos is open every day from 8:00 AM to 5:00 PM.
Where is Safelite AutoGlass located in Okemos?
Safelite AutoGlass is located at 1761 West Grand River Avenue, Okemos, MI 48864, USA.
Which payment methods does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass offer services in languages other than English?
Yes, Safelite AutoGlass provides services in both English and Spanish.
Does Safelite AutoGlass provide wheelchair accessible entrance?
Yes, the location has a wheelchair accessible entrance.
Is it necessary to make an appointment before visiting Safelite AutoGlass?
Yes, Safelite AutoGlass requires appointments for service.
Can customers get online estimates for services at Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for their services.
What nearby automotive services can I visit along with Safelite AutoGlass?
You can visit nearby automotive services such as Valvoline Instant Oil Change and Henderson Glass for oil changes and additional auto glass services.
Are there any nearby dining options to Safelite AutoGlass in Okemos?
Yes, Anna's House and Cottage Inn Pizza are nearby restaurants where you can enjoy breakfast, brunch, or pizza before or after your visit.
Which nearby businesses could be useful for travelers visiting Safelite AutoGlass?
Hertz Rent A Car nearby offers car and truck rentals, which can be convenient if you need temporary transportation during your vehicle repairs.
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