Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
289 reviews
5 stars
216
4 stars
9
3 stars
7
2 stars
6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their thoroughness and quality of work.
Communication
While some reviews noted excellent communication throughout the scheduling and service process, others reported significant issues with communication, including lack of updates and poor customer service.
Scheduling Issues
Several customers experienced problems with scheduling, including last-minute cancellations and difficulties in getting timely appointments.
Customer Satisfaction
Overall, many customers expressed satisfaction with the service provided, but there were notable complaints regarding damage to vehicles and unresolved issues post-service.
Pricing Transparency
Customers raised concerns about unexpected price increases and lack of clarity regarding additional charges during the service process.
- JDJay Dudley1 day ago5.0Safelite made repairs to my wife’s Jeep Renegade after a rock hit it causing a chip. Jake, from Safelite did a great job getting it repaired
- YVYurys Varyn4 days ago5.0Informative and very helpful. Brad did an amazing job with my repair. Everyone at the front desk was also very helpful — clear communication and great personalities. 5/5 and 10/10, I would come back again.
- BJBob JenneJan 3, 20265.0Keyen came to my house and replaced the rear glass on my 2023 Equinox. He did an outstanding job he was very thorough. I will definitely use him again for any of my glass needs.
- JBJim & Susie BlainDec 28, 20255.0Bradlee from Safelite Auto Glass in the Lansing Michigan area came to my home on Christmas Eve and repaired my windshield! He was incredibly professional, respectful, polite and prompt! Highly recommend Bradlee at Safelite for all your windshield repairs!
- JBJeff BasistaDec 25, 20255.0Easy to schedule to my calendar and the employee that came out was professional and curious throughout our interaction. He was well trained and completed the window replacement efficiently with great focus on providing a quality installation.
Frequently Asked Questions About Safelite AutoGlass
What are the operating hours of Safelite AutoGlass in Okemos?
Safelite AutoGlass in Okemos is open every day from 8:00 AM to 5:00 PM.
Where is Safelite AutoGlass located in Okemos?
Safelite AutoGlass is located at 1761 West Grand River Avenue, Okemos, MI 48864, USA.
Which payment methods does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass offer services in languages other than English?
Yes, Safelite AutoGlass provides services in both English and Spanish.
Does Safelite AutoGlass provide wheelchair accessible entrance?
Yes, the location has a wheelchair accessible entrance.
Is it necessary to make an appointment before visiting Safelite AutoGlass?
Yes, Safelite AutoGlass requires appointments for service.
Can customers get online estimates for services at Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for their services.
What nearby automotive services can I visit along with Safelite AutoGlass?
You can visit nearby automotive services such as Valvoline Instant Oil Change and Henderson Glass for oil changes and additional auto glass services.
Are there any nearby dining options to Safelite AutoGlass in Okemos?
Yes, Anna's House and Cottage Inn Pizza are nearby restaurants where you can enjoy breakfast, brunch, or pizza before or after your visit.
Which nearby businesses could be useful for travelers visiting Safelite AutoGlass?
Hertz Rent A Car nearby offers car and truck rentals, which can be convenient if you need temporary transportation during your vehicle repairs.