AutoZone Auto Parts

Reviews

• SJ

  San Franita Jones

  Feb 28, 2026
  1.0
  If I could give 0 stars I would give neg. 0. I come in during business hours wait patiently for my turn. The unpleasant, rude young lady told me she " didn't do dogs hold him or you gon have to take him out " my dog is a ESA, ton a leash. I told her I had a return and all paperwork receipts were back in the box. With a stinking attitude she ask "whatchu bringing it back for"? I explained and ask if there was any one to check my oil if needed I would give them more business by purchasing the oil there. Again she spouted out "oh we don't check oil here". Smdh, I thanked her being the face of auto zone, realizing that this is the managers fault, always is, I've managed stores trained managers, he/she hires trains, and set the example and expectations. It proved again that ( I'm black ) if you do most any business in Detroit expect to be treated poorly..by your own race. Detroit businesses, hire people who should not work with people or animals. One customer at a time.. until it's done. Again the staffs poor behavior is a reflection of the management. I'll drive out of Detroit for miles before expecting professional, knowledge, considering service..and constantly spending money and not receiving it. Accountability, take it and hold each other to it. You can't change what you don't acknowledge.
• NJ

  Nauda Jones

  Feb 26, 2026
  5.0
  Winston was the best at Autozone on 9 mile Greenfield he was so knowledgeable on the information that I needed for my car. Please go there and ask for Winston.
• JC

  Jaynet Crestwell

  Feb 16, 2026
  5.0
  Winston is the absolute best! This was the best customer service experience I've ever had in my life. Winston sold me a part and was very knowledgeable on the part because he has the same engine in his truck. He proceeded to help me change the part on my truck by walking me through the process. We got it done in less than 5 minutes! Great service and what an awesome guy! This will be my Autozone location that I choose to shop at from now on. 💯💪🏿
• CA

  cay a

  Jan 31, 2026
  5.0
  The lovely folks at Auto Zone went ABOVE AND BEYOND to replace my car battery in the freezing cold. So grateful for their kindness and wonderful conversations.
• PV

  Patrice Vandiver

  Jan 24, 2026
  5.0
  Great service, they helped me swap my batteries on a couple very cold days. Will be back.

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