Brand Certified
Enterprise Rent-A-Car
4.0(256 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
25100 Novi Rd, Novi, MI
48375, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(248) 449-3227
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/mi/novi-2061.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Novi, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Novi location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
256 reviews
5 stars
167
4 stars
27
3 stars
10
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights exceptional customer service from staff members like Matt, Phil, and Shannon, with many customers expressing appreciation for their helpfulness and professionalism.
Reservation Issues
Numerous reviews indicate significant problems with reservations, including unavailability of booked vehicles and poor communication regarding cancellations.
Cleanliness and Maintenance
While some customers noted clean cars, others reported issues with vehicle cleanliness and maintenance, including dirty interiors and poorly maintained vehicles.
Staffing Concerns
Several reviews mention understaffing at the location, leading to long wait times and inadequate service during busy periods.
- RRRebecca2 days ago5.0Awesome customer service! Highly recommend. They will work with you!
- LHLauren HartleyFeb 12, 20265.0Great service. Needed a last minute rental while my car was being fixed and they even dropped me back off at my car at the dealership. Would definitely recommend them!
- KWkimberly watsonJan 31, 20265.0Easiest car rental experience ever! Best customer service!
- PJPhil JoinerJan 10, 20265.0The Novi branch has the best staff & customer service. I rent often when I travel out of state for work & when I travel locally. Matt continues to be the best manager I've ever had the pleasure to work with. He does an amazing job & I will continue going out of my way to rent from this location. Keep up the great job!!
- JJJohn JeonOct 9, 20251.0Horrible experience. I booked my car but they said we don't have car. What the hack.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Novi offer?
Enterprise Rent-A-Car in Novi offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.
What are the business hours of Enterprise Rent-A-Car in Novi?
Enterprise Rent-A-Car in Novi is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Novi?
Reservations can be made online through their website or by calling their local phone number at +1 248-449-3227.
What payment methods are accepted at Enterprise Rent-A-Car in Novi?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Novi offer any special discounts?
Yes, they provide discounts for active military personnel.
Where is Enterprise Rent-A-Car located in Novi?
It is located at 25100 Novi Rd, Novi, MI 48375, US.
What nearby services can I find close to Enterprise Rent-A-Car in Novi?
Nearby you can find Gerber Collision & Glass for auto body and glass services, Michigan CAT for industrial equipment and supplies, and the US Post Office for mailing needs.
Are there nearby transportation options to get to Enterprise Rent-A-Car in Novi?
Yes, Best Wishes Transportation provides airport shuttles nearby, which could help you reach Enterprise Rent-A-Car easily.
What local attractions are near Enterprise Rent-A-Car that I can visit?
You can visit the R/C Raceway park for family fun or enjoy some dining and entertainment at The 5th of Novi bar and Fifth Avenue Ballroom nearby.
Is Enterprise Rent-A-Car in Novi owned by women?
Yes, the business is women-owned.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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