Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceOil Change Service StationTransmission Shop
At Jacobson Repair, we pride ourselves on delivering exceptional customer service. When you bring your vehicle to our shop, you can expect a warm welcome and personalized attention from our friendly staff. We take the time to listen to your concerns and provide honest recommendations for repairs or maintenance services that your vehicle may require. Our goal is to build lasting relationships with our customers and earn their trust as their go-to auto repair shop in Norway, MI.
Location
Hours
Reviews
4.9
307 reviews
5 stars
290
4 stars
8
3 stars4
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, accommodating, and knowledgeable staff, highlighting their willingness to go the extra mile.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with timely appointments and fast service.
Communication
The business received positive feedback for clear communication regarding repairs, pricing, and service updates, making customers feel informed throughout the process.
Quality of Work
Customers reported high satisfaction with the quality of repairs and maintenance, often mentioning that their vehicles ran better after service.
Trustworthiness
Several reviews emphasized the honesty and integrity of the staff, with customers feeling confident in the recommendations and repairs provided.
- GHGregg HinkleyNov 17, 20255.0As usual, everything was good. I'd recommend you to everyone. Truck runs like new. Lincoln runs great. Doesn't get any better. Thanks
- KLKristen LaValleyNov 10, 20255.0Excellent service and pricing. Jesse and the crew at Jacobson Repair always go above and beyond with servicing our vehicles.
- SSSillo SybinNov 6, 20251.0Beware! Shop around, only use Jacobson's as a last resort and at your own risk. Originally I thought these guys were "eh, ok" because they did complete the job quickly, but the prices are nuts and they really push you to have things repaired that aren't very crucial. After talking to a couple other previous customers I've learned that they do that to everyone. You can tell em money's tight, what can we do? And they will find 20 different things you "need" replaced, make small issues seem monumental, and then up charging parts by 200-300%! Outrageous and shameful
- BCBrian CameronOct 31, 20255.0Jacobson has always been wonderful to work with. They’re prompt, honest, and know their stuff! Highly recommended!
- WKWally KoronaOct 14, 20255.0Very cool staff offering goodies and all. They were also quick at both finding and fixing the problem. I would recommend to anyone!
Frequently Asked Questions About Jacobson Repair
What services does Jacobson Repair offer?
Jacobson Repair provides a wide range of automotive services including brake repair, auto air conditioning service, oil changes, transmission repair, auto electrical service, wheel alignment, diesel engine repair, and auto tune-ups.
Where is Jacobson Repair located?
Jacobson Repair is located at 1700 7th Ave, Norway, MI 49870, United States.
What are the operating hours of Jacobson Repair?
Jacobson Repair operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I schedule a service appointment at Jacobson Repair?
You can schedule a service appointment online by visiting https://jacobsonrepair.com/schedule/.
What is the contact phone number for Jacobson Repair?
You can contact Jacobson Repair at +1 906-563-8186.
Does Jacobson Repair focus on customer service?
Yes, Jacobson Repair prides itself on exceptional customer service with friendly, personalized attention and honest repair recommendations.
Are there any automotive-related businesses near Jacobson Repair?
Yes, nearby automotive-related businesses include Norway Automotive Svc Inc (tire shop), Redline Sport and Marine (automotive and boat dealer), Kustom Kolor (auto body shop), and Journey's End Studio of Taxidermy, LLC (auto body and repair services).
What nearby gas stations can customers visit around Jacobson Repair?
Nearby gas stations include Norway Quick Stop, Sunoco, and Marathon Gas, convenient for refueling your vehicle before or after a service visit.
Are there recreational spots near Jacobson Repair where customers can relax?
Yes, Hanbury Lake Park and Lake Mary are nearby lakes and parks where customers can relax or enjoy outdoor activities.
What community amenities are close to Jacobson Repair?
Nearby community amenities include the Dickinson County Library, Norway Fine Arts Center theater, and several schools such as Norway High School and Norway Early Childhood Center.