Quality Car Wash

4.4
145 reviews

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just a car wash, Quality Car Wash, founded in 1969, believes in enriching lives, adding value, and serving communities. This location includes an express exterior tunnel and free vacuums for club members for a complete experience.

Details

  • DebitAvailable

Location

Quality Car Wash
765 W Norton Ave, Norton Shores, MI
49441, United States

Hours

Reviews

4.4
145 reviews
5 stars
108
4 stars
12
3 stars
7
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Jeremiah and London for their exceptional service.

Wash Quality

While most customers were satisfied with the cleanliness of their vehicles post-wash, some reported issues with scratches and incomplete cleaning.

Vacuum Issues

Several reviews mentioned dissatisfaction with the vacuum service, including the requirement to use an app and frequent malfunctions.

Pricing and Membership

Customers found the pricing reasonable, especially for the monthly membership, but some expressed frustration over additional charges for vacuum use.

Facility Cleanliness

The facility was generally noted as clean and well-maintained, contributing to a positive overall experience.
  • TH
    Tim Hoeker
    Jan 6, 2026
    5.0
    My car always comes out looking fantastic.
  • BW
    Bella Williams
    Dec 26, 2025
    5.0
    I went through the other day and Jeremiah helped out with the app, and Brendon was very kind on setting up my account. 10/10 will buy more months
  • GB
    Greg B
    Dec 20, 2025
    5.0
    You gotta keep your car clean and this is where I go
  • KM
    Kendra Martin
    Oct 14, 2025
    5.0
    I recently went to this location and had such a pleasant interaction with Jeremiah. I've been there before but wanted more information about the different plans they offer and how membership works. He took his time explaining the tiers and the control the app offers. He was very knowledgable and helpful. Thanks Jeremiah!
  • MG
    Marianne Guthrie
    Oct 13, 2025
    5.0
    The customer service here is typically good. They had to stop the whole car wash for my vehicle once, and the kid was a jerk to me about it. Everyone else has been great. Prices are typical for a car wash, and they have monthly memberships. The one unique thing about this car wash is that it is just a belt that you drive onto. There is no rail, so anyone with ANY car could use this car wash - wide tires, low to the ground, whatever. Everyone's car will fit. It is easily the "nicest" car wash I have found in the area.

Frequently Asked Questions About Quality Car Wash

What are the operating hours of Quality Car Wash?

Quality Car Wash is open daily from 6:00 AM to 9:00 PM.

Where is Quality Car Wash located?

Quality Car Wash is located at 765 W Norton Ave, Norton Shores, MI 49441, USA.