Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South 11th St. in Niles, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, MI or call us at (269) 684-7160.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Tina, Justin, and Kayla for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of parts and often had what they needed in stock.
Negative Experiences
Several reviews mentioned poor customer service experiences, including unprofessional behavior from management and issues with incorrect parts or refunds.
Store Environment
Some customers appreciated the cleanliness and organization of the store, while others reported unsatisfactory conditions and staff behavior.
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Brian Reynolds
Dec 26, 2025
5.0
From wipers to battery replacement these professionals will take care of you.
I always appreciate them taking care of my vehicles, quickly and thoroughly.
KN
Ken Nedbal
Dec 19, 2025
4.0
Had what I needed, friendly
CB
Carey Binns
Oct 30, 2025
1.0
Worst experience ever. Me and husband walked in we were never greeted by any employee. There were 3 workers. As me and husband were finding what we need all you could hear was them all talking about smoking and eating marijuana. The whole 20 minutes we were there. No one even bothered to cash us out. The only positive was we found a self check out. No one even bothered to say thanks for shopping or good bye. This business will never get my business again. Just wow.
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Melanie Alexander
Oct 12, 2025
5.0
Thanks Tiffany H for helping us out you were so sweet
JL
JaVier Long
Sep 21, 2025
5.0
I had a great experience at autozone for the first time and Regis made my experience 10 times greater with his service