Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South 11th St. in Niles, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, MI or call us at (269) 684-7160.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
302 reviews
5 stars
175
4 stars
74
3 stars
24
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and friendliness, particularly highlighting staff like Tina, Justin, and Kayla.
Negative Experiences
Several reviews mentioned poor customer service, including rude management, incorrect parts, and issues with refunds.
Product Availability
Customers appreciated the store's ability to have parts in stock and the quick service, although some noted issues with receiving the wrong parts.
Store Environment
The store was described as clean and well-organized, but some customers reported unprofessional behavior from staff.
Pricing Concerns
A few customers felt that prices were higher compared to competitors, and there were complaints about being sold used parts at new prices.
- CBCarey BinnsOct 30, 20251.0Worst experience ever. Me and husband walked in we were never greeted by any employee. There were 3 workers. As me and husband were finding what we need all you could hear was them all talking about smoking and eating marijuana. The whole 20 minutes we were there. No one even bothered to cash us out. The only positive was we found a self check out. No one even bothered to say thanks for shopping or good bye. This business will never get my business again. Just wow.
- MAMelanie AlexanderOct 12, 20255.0Thanks Tiffany H for helping us out you were so sweet
- JLJaVier LongSep 21, 20255.0I had a great experience at autozone for the first time and Regis made my experience 10 times greater with his service
- LLLo LowAug 15, 20255.0Aubrey M. Did a fantastic job. Not only did she have amazing patience with, she was knowledgeable, and friendly, and did not make me feel foolish for returning the something NOW 4 times.. I should've just listened to her. Lol Thank you for the great customer service :)
- EJEddie McClendon JrAug 12, 20255.0Almost ended up stranded today but with the help from Grant R in Niles my truck was back up and running in no time 🎉
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Niles, MI?
AutoZone Auto Parts in Niles, MI is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup?
Yes, AutoZone Auto Parts offers in-store pickup for your convenience.
Is same-day delivery available at AutoZone Auto Parts in Niles?
Yes, same-day delivery is available at the Niles location of AutoZone Auto Parts.
What products can I find at AutoZone Auto Parts on South 11th Street?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are carried by AutoZone Auto Parts in Niles?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts in Niles?
You can reach AutoZone Auto Parts at (269) 684-7160 or email customer.service@autozone.com.
Are there other automotive parts stores near AutoZone Auto Parts in Niles?
Yes, O'Reilly Auto Parts and another AutoZone location are nearby, providing additional options for auto parts and accessories.
What nearby places can I visit for refreshments before or after shopping at AutoZone?
Starbucks coffee shops and EJ's Home Plate diner are close by for coffee or a meal before or after your visit to AutoZone.
Is there a place nearby where I can pick up groceries when visiting AutoZone Auto Parts?
Yes, Martin's Super Market and Martin's Super Markets are nearby for grocery shopping close to AutoZone Auto Parts.
Where can I access mailing and shipping services near AutoZone Auto Parts in Niles?
The UPS Store 5277 is located nearby for printing, packing, shipping, and freight services.