Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
136 reviews
5 stars
113
4 stars
4
3 stars2
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism, friendliness, and quality of work.
Scheduling Issues
Several reviews highlighted difficulties with the scheduling process, including unresponsive phone systems and appointment delays.
Customer Experience
While many customers reported positive experiences, some expressed frustration with service inconsistencies and communication problems.
Cleanliness and Care
Most reviews noted that technicians were careful and cleaned up after their work, although there were a few complaints about damage during service.
- TTTerry TimpfJan 5, 20261.0Overpriced and they do not use OEM windshields. They are not the best in customer service. Bigger is not better Someone has to pay for all their advertising!
- JPJohn ParrishJan 1, 20265.0Friendly and professional staff, fast service within promised time period and a quality installation
- TGThe GromlinDec 17, 20251.0Tried to schedule an appointment to have my glasses replaced on my van and work with my insurance. Their AI phone system is trash would not let me speak with a representative and hung on me. If you are looking for a company that makes it easy to schedule your glass replacement. This is not it.
- JSJason smithDec 10, 20255.0A technician came out to repair my window and he was a great guy. Well respected.
- SBSusan BeckDec 10, 20255.0Shop is clean and service was excellent.
Frequently Asked Questions About Safelite AutoGlass
What are the operating hours of Safelite AutoGlass in New Baltimore?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Where is Safelite AutoGlass located in New Baltimore?
Safelite AutoGlass is located at 31285 23 Mile Road, New Baltimore, MI 48047, US.
What payment methods does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass offer services in languages other than English?
Yes, Safelite AutoGlass offers services in both English and Spanish.
Does Safelite AutoGlass require appointments for service?
Yes, appointments are required at Safelite AutoGlass to ensure timely service.
Is there wheelchair access available at Safelite AutoGlass?
Yes, Safelite AutoGlass has a wheelchair-accessible entrance for convenience.
Can I request online estimates for services at Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for your convenience.
Which nearby auto glass service providers are close to Safelite AutoGlass in New Baltimore?
Nearby auto glass services include multiple Safelite AutoGlass locations and Henderson Glass, offering windshield repair and installation.
Where can I get automotive maintenance near Safelite AutoGlass?
You can visit Uncle Ed's Oil Shoppe nearby for oil changes and automotive repairs.
What nearby health services are available close to Safelite AutoGlass?
Nearby health services include Silver Pine Medical Group for general medical care and several dental offices such as Chesterfield Oaks Laser Dentistry and Chesterfield Family Dental.