Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 23 Mile Rd in New Baltimore, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Baltimore, MI or call us at (586) 716-3083.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Inconsistency
Some reviews highlighted inconsistent service experiences, with a few customers reporting rude or unhelpful interactions, particularly with specific employees.
Product Availability
Customers generally found the store to have a good selection of parts, although there were occasional reports of items being out of stock.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction with the assistance they received and the overall service quality.
Training and Knowledge
Several reviews noted the importance of employee training, with some customers suggesting that certain staff members lacked product knowledge or customer service skills.
AS
Angela Suriano
5 days ago
5.0
Nolan was extremely helpful in testing my battery and making sure the battery terminals were placed correctly
He was very friendly and efficient
NS
Nicholas Shay
Nov 15, 2025
5.0
Sean at AutoZone was excellent! He went above and beyond to help me find exactly what I needed and took the time to explain everything clearly. His professionalism, knowledge, and friendly attitude made the whole experience quick and stress-free. I really appreciated his patience and willingness to help. Thank you, Sean — outstanding customer service!
RB
Ron Barr
Oct 17, 2025
4.0
Always helpful
JS
Joe Skalnek
Sep 6, 2025
5.0
I just had a battery put in your Lucus installed for me, he was a true professional and an asset for your company, thanks so much
LW
Lapaige Williams
Aug 7, 2025
5.0
This location is so wonderful. Each staff member is so kind and informative when communicating with you. I love 20 mins away and this is the only location I will come to! Thank you to the staff for being helpful and nice
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in New Baltimore, MI?
AutoZone Auto Parts in New Baltimore is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, they offer both in-store pickup and same-day delivery services for customers.
What types of auto parts and products can I find at this AutoZone location?
The store offers auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands of products does AutoZone Auto Parts carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in New Baltimore, MI?
The store is located at 35342 23 Mile Rd, New Baltimore, MI 48047, USA.
What are some nearby automotive-related stores that can be found near AutoZone Auto Parts?
Nearby you can find other AutoZone locations as well as Sound Kraft Audio, Inc., which specializes in car stereos and auto customization.
Are there any nearby shops where I can explore automotive accessories or related services?
Yes, besides AutoZone, Sound Kraft Audio, Inc. offers car stereo products and customization services, which may complement your visit to AutoZone.
What nearby places can customers visit for beauty and relaxation after shopping at AutoZone?
Customers can visit nearby places like Glow and Co. Beauty Bar, Beauty Infusion medical spa, and Classy Nails beauty salon for beauty and spa services.
If I need courier or shipping services near AutoZone, where can I go?
There is a UPS Access Point location nearby that provides courier, delivery services, and post office functions.
How can I contact AutoZone Auto Parts in New Baltimore for customer service inquiries?
You can call them at (586) 716-3083 or email customer.service@autozone.com for any questions or assistance.