Quality Car Wash

4.2
319 reviews

About

Car WashAuto Detailing ServiceConvenience Store
We are more than just a car wash, Quality Car Wash, founded in 1969, believes in enriching lives, adding value, and serving communities. This location includes an express exterior tunnel, free vacuums for club members, convenience store, fuel, and diesel fuel.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Quality Car Wash
1931 E Sherman Blvd, Muskegon, MI
49444, United States

Hours

Reviews

4.2
319 reviews
5 stars
180
4 stars
78
3 stars
27
2 stars
13
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness and professionalism, creating a welcoming atmosphere.

Car Wash Quality

While many customers appreciate the car wash service, there are mixed reviews regarding its effectiveness, with some reporting issues like missed spots and damage to vehicles.

Cleanliness

The store and facilities are generally noted as clean, although some customers mentioned that the bathrooms could be improved.

Pricing

Customers find the pricing for the car wash and gas to be reasonable, especially with the monthly membership options.

Inconsistent Experience

Some customers reported negative experiences with specific staff members and service quality, indicating variability in service.
  • JW
    Joe Wiseman
    Oct 9, 2025
    5.0
    Your morning staff of Renae, Kathy, and Greg are very personable and professional . It makes my morning stop inspiring
  • WH
    Wayne Holden
    Oct 4, 2025
    5.0
    Great service from Austin in the store!
  • AR
    Anthony Ramos
    Oct 4, 2025
    5.0
    The LeBron James of Gas Station Employees If there were an MVP trophy for gas stations, Alyssa would be hoisting it every shift. I’ve been to a lot of gas stations—some good, some tragic—but none like this one since Alyssa’s been on duty. The second you walk in, it’s like customer service heaven. She greets everyone with that “I actually care” tone that 99% of retail workers lost back in 2020. The coffee? Fresh. The receipt paper? Never jammed. The floors? You could eat off them (though I wouldn’t recommend it because she just mopped). She remembered my usual order—20 on pump 3 and a blueberry Red Bull—after one visit. Who does that? A legend, that’s who. Even when someone came in complaining that the air pump “ate their dollar,” Alyssa handled it like a seasoned diplomat. Calm, professional, maybe even a little majestic. I don’t know what corporate’s paying her, but it’s not enough. She’s single-handedly raising the national average for gas station morale. Verdict: Alyssa deserves a raise, her own brand of coffee, and possibly a statue out front.
  • AC
    Andrew Carey
    Oct 4, 2025
    5.0
    Great wash every time Austin helped me out and provided excellent customer service.

Frequently Asked Questions About Quality Car Wash

What services does Quality Car Wash offer?

Quality Car Wash offers an express tunnel car wash, free vacuums for club members, a convenience store, fuel, and diesel fuel.

What are the operating hours of Quality Car Wash?

Quality Car Wash is open every day from 5:30 AM to 11:00 PM.