Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Muskegon, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Muskegon location today.
Location
Hours
Reviews
4.2
614 reviews
5 stars
403
4 stars
83
3 stars
37
2 stars
20
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with reservations being canceled or vehicles not being available despite confirmations.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving clean cars while others reported issues.
Communication Problems
Customers expressed frustration over poor communication regarding reservations and availability, leading to confusion and dissatisfaction.
- HCHaleigh Clark5 days ago1.0The service inside was okay; however, my car was so gross! I didn't realize how gross the passenger seat, cup holder and the backseat were until I got home.
- JJJodi5 days ago5.0Customer service was excellent. All associates were very friendly and Jay was great about explaining everything to me. I was well informed about details and costs and charges. And for the cost of a rental, it is important to me as the customer, to have friendly customer service! Thank you to everyone at Enterprise!!
- SBSandra BerntsenDec 12, 20255.0The car we rented was clean & ran well. But the main reason I'd recommend them is the OUTSTANDING customer service!!!
- TLTara LynnDec 5, 20255.0Friendly, professional, and new/clean vehicles. Highly recommend
- CBChad BitsonDec 3, 20254.0I've had good experiences and bad experiences here, the Good ones outweigh the bad enough for me to do four stars instead of three stars...
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Muskegon, MI?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.
What are the rental location's hours of operation?
The Muskegon Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.
How can I reserve a rental car at Enterprise Rent-A-Car in Muskegon?
You can reserve your rental car online via their reservation website or contact them directly by phone to book your vehicle.
What payment methods are accepted at Enterprise Rent-A-Car in Muskegon?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military personnel.
Does Enterprise Rent-A-Car provide airport pick up service?
Yes, airport pick up is one of the services offered at this location for your convenience.
What nearby dining options are available around Enterprise Rent-A-Car in Muskegon?
Nearby restaurants include Mr. Scrib's Pizza, Long John Silver's, Dickey's Barbecue Pit, Wendy's, Tacos El Cuñado, Brunch House, Finley's American Restaurant, and Handsome Henry's.
Are there any nearby places for quick automotive needs?
O'Reilly Auto Parts is nearby for automotive parts and accessories, which might be helpful if you need car supplies before or during your rental.
What nearby amenities can I find around Enterprise Rent-A-Car in Muskegon?
Near Enterprise Rent-A-Car, you can find facilities like Cindy Nails and Spa for beauty services, Shoreline Staffing for employment services, and Langlois Home Furnishings for furniture shopping.
How can I contact Enterprise Rent-A-Car Muskegon if I need assistance?
You can reach them by phone at +1 231-733-1670 or visit their Facebook page at https://www.facebook.com/855902731135363 for updates and assistance.