Enterprise Rent-A-Car

4.2
609 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3062 Henry St, Muskegon, MI
49441, United States
(231) 733-1670
https://www.enterprise.com/en/car-rental/locations/us/mi/muskegon-20p6.html
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About

Car Rental AgencyVan Rental
Need a rental car in Muskegon, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Muskegon location today.

Location

Enterprise Rent-A-Car
3062 Henry St, Muskegon, MI
49441, United States

Hours

Reviews

4.2
609 reviews
5 stars
400
4 stars
82
3 stars
37
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Reservation Issues

Several reviews mentioned problems with reservations being canceled or vehicles not being available despite confirmations.

Vehicle Quality

Feedback varied on vehicle cleanliness and condition, with some customers reporting issues like unpleasant odors or maintenance problems.

Efficiency

Customers appreciated the quick pick-up and drop-off processes, although some experienced delays due to reservation mishaps.

Management Concerns

Negative feedback included complaints about management's handling of issues and lack of communication regarding reservations.
  • DM
    Deb Mogdis
    Nov 5, 2025
    5.0
    Ive dealt with Enterprise in the past, but this time they seemed like a more energetic group. Seemed to really know their stuff and ready to get everyone in and out quickly.
  • JB
    Jody Bryant
    Oct 30, 2025
    5.0
    I’ve rented a handful of times from this location. They are very helpful and friendly. I’ve always had great service great rentals. The manager jumped right in to help when he was need and honestly great customer service! Dropping off my rental was fast and easy and again excellent customer service! You all should be proud your doing a great job!
  • PB
    Peter Brown
    Oct 8, 2025
    5.0
    Nice car, decent price, very courteous staff
  • EJ
    Erica Jacobson
    Sep 24, 2025
    1.0
    After making a reservation, they messed it up and forced me to wait 3h stranded while they made every excuse in the books to fix it. Horrible service.
  • HM
    Hartmut Marschall
    Sep 22, 2025
    5.0
    Very friendly and helpful people at this location. Will definitely use this as my go-to rental car company in Muskegon.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Muskegon, MI?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the rental location's hours of operation?

The Muskegon Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.