AutoZone Auto Parts

4.4
298 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Holton Rd in North Muskegon, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Muskegon, MI or call us at (231) 744-4265.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1740 Holton Rd, Muskegon, MI
49445, United States

Hours

Reviews

4.4
298 reviews
5 stars
196
4 stars
56
3 stars
23
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful attitudes.

Knowledgeable Staff

Several reviews highlighted the expertise of employees, particularly in assisting with specific parts and repairs.

Product Availability

Customers generally found that the store had the parts they needed, although there were some complaints about receiving incorrect items.

Positive Experiences

Many customers shared positive experiences, noting quick service and staff going above and beyond to assist.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, indicating that certain items were more expensive than competitors.
  • TR
    Tom Rich
    Nov 5, 2025
    5.0
    Mike and Alyssa are awesome and were of great help this morning. They both went above and beyond when it came to getting my new license plate brackets fitted on a car that didn’t have them to spec with US plates. Even offered a screwdriver. So kind!
  • AW
    alyssa williams
    Nov 3, 2025
    5.0
    The people here are extremely friendly and helpful. Definitely recommend
  • KB
    Kyler Brock
    Nov 3, 2025
    5.0
    The people here are great workers and they help me out a lot very grateful
  • CW
    Cap Wilson
    Oct 22, 2025
    1.0
    Takes a lot for me to leave a bad review and I typically don’t leave them but overall bad customer service experience this AM. Went in right when they opened to get battery checked as I am having battery issues. Asked for battery test, one of first things she said was something along the lines of “you’re gonna make me walk out in this weather (colder and rainy) to do this”. Gave her benefit of the doubt took it as she was joking and shrugged it off, sure no issue. Later, was trying to figure out warranty stuff for battery, was giving her multiple phone numbers to try and look up the purchase, since I did not have receipt, to see if we could replace battery. While looking up the phone numbers, she did give a side eye with partial eye roll to her coworker expressing irritation. At that point just wanted to walk out as they did not deserve my business. Made me feel like an inconvenience. Won’t be going back, went across the street to OReillys to buy stuff. Unable to use warranty (which is my fault no big issue) so going elsewhere to buy a new battery. I’m sure every worker there is not like that, but definitely had a much better customer experience across the street at OReillys.
  • CH
    Cheryl Harrington
    Oct 14, 2025
    5.0
    I was at this store thinking I needed a bright light bulb. A very nice young man, Logan was very professional and kind. He checked it out and found I didn't need one which was nice. You have a great employee!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Muskegon, MI is open from 7:30 AM to 8:00 PM Monday through Thursday, and 7:30 AM to 9:00 PM on Friday.

What time does AutoZone Auto Parts open and close on weekends?

On Saturdays, AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.