Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Mount Pleasant, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Pleasant location today.
Location
Hours
Reviews
4.1
371 reviews
5 stars
241
4 stars
46
3 stars
22
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their willingness to go above and beyond to resolve issues.
Vehicle Availability
Numerous reviews indicated a recurring issue with vehicle availability, with several customers expressing frustration over reservations not being honored.
Rental Experience
Overall, many customers reported smooth and hassle-free rental experiences, appreciating the cleanliness and maintenance of the vehicles.
Communication Issues
Several customers noted poor communication regarding reservations and vehicle availability, leading to disappointment and inconvenience.
Mixed Reviews
While many had positive experiences, there were also significant complaints about rude staff and mishandling of reservations, indicating inconsistency in service.
- LBLucas BuccilliOct 31, 20251.0I reserved a luxury extended suv a month ago. They called me the day before I scheduled to pickup saying they didn’t have any of those vehicles on the lot. They offered me a smaller suv or a minivan, and that if I called back in the morning they may be able to get one from another lot. When I called, they said they couldn’t get one but they had a Tahoe. I said that would work, they said it needed to be cleaned, so my pickup time was moved 2 hours later, not a big deal. They called a little later and said they were selling the Tahoe, and would prefer to not rent it to me. I ended up settling on the minivan, which is not ideal since we have 4 adults and 2 babies with all of our luggage and strollers. If they had told me a month ago they wouldn’t be able to get the car I reserved from them I would have arranged something else. But instead they waited until the day before and left me with a vehicle that I believe is going to be too small.
- TRTammy RhotenOct 28, 20255.0The Mt. Pleasant, Michigan Enterprise has a new customer for life!! Had the WORST experience at Avis and contacted Enterprise. Enterprise showed me what customer service and a REAL rental company actually is!
- JCJoe Carter (Carter)Oct 22, 20255.0Most of the time they don’t have the car I reserve BUT the manager does go above and beyond to find an alternative vehicle and making it right and that customer service is what give this a 5 star.
- KRKaren RussonOct 20, 20255.0The staff in Mt. Pleasant are very nice, the car had been well-maintained, with easy checkout. It was a smooth and stress-free rental experience.
- MNMichelle NyhusOct 3, 20255.0Very friendly they even walk around the car with you before you leave.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Mount Pleasant, MI?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and rental cars with flexible options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Mount Pleasant?
Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 5 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Mount Pleasant?
You can reserve your rental car online via their reservation URL at https://www.enterprise.com/en/car-rental-locations/us/mi/mount-pleasant-20v8.html.
What payment methods are accepted at Enterprise Rent-A-Car Mount Pleasant?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Mount Pleasant offer any special discounts?
Yes, there are discounts available including special weekend rates and discounts for active military personnel.
Is Enterprise Rent-A-Car Mount Pleasant owned by a woman?
Yes, the Mount Pleasant location is women-owned, providing trusted and reliable car rental services.
What nearby medical facilities are close to Enterprise Rent-A-Car in Mount Pleasant?
Midmich Medical Center and Raygada Synergistic Health Institute are nearby medical facilities should you need healthcare services during your visit.
Are there automotive repair services near Enterprise Rent-A-Car in Mount Pleasant?
Yes, several automotive repair and oil change centers are nearby including Pittsley's Fast Trak Quick Oil, Performance Plus Quick Oil Change, and Quick Lane Tire & Auto Center, which can be useful if you need vehicle maintenance.
What nearby dining options are available near Enterprise Rent-A-Car Mount Pleasant?
Los Palominos, a Tex-Mex and Mexican restaurant, is nearby and provides convenient dining if you want to enjoy a meal before or after renting your car.
How can nearby financial and insurance services help me when renting a car from Enterprise in Mount Pleasant?
Nearby services like Liberty Tax and Loans and Michael Love: Allstate Insurance can assist with financial planning and insurance inquiries related to your rental or trip, making your experience smoother.