Pilot Travel Center

2.9
250 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Monroe, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1200 Nadeau Rd, Monroe, MI
48162, United States

Hours

Reviews

2.9
250 reviews
5 stars
77
4 stars
40
3 stars
19
2 stars
19
1 star
95

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers noted that the facility, including bathrooms and showers, was clean and well-maintained, although some reported issues with cleanliness in certain areas.

Customer Service

Feedback highlighted friendly and helpful staff, particularly mentioning individuals like Carlos and Destiny for their exceptional service.

Food Quality

Mixed reviews on food quality, with some customers enjoying Taco Bell while others criticized the pizza and hot food options.

Pump Issues

Several customers reported problems with slow or broken fuel pumps, leading to frustration during refueling.

Parking and Facilities

Parking availability was mentioned positively, but some customers expressed concerns about limited space and issues with reserved parking.
  • JM
    Joshua Mayer
    6 days ago
    5.0
    One of my all time favorite places to stop and shower! BUT STAY AWAY FROM SHOWER #4. Your stuff if in the floor will get wet! The shower stall is barely wide enough for a disabled wheelchair. It's not great for someone who is shoulder to shoulder nearly 3 ft. The Construction Crew messed up shower #4 and laid the drain and floor entirely flat. The floor is soaking wet inside the bathroom area. Had I not used the towel to absorb the water coming out as a barrier it would have ran out towards the toilet.
  • LG
    Leah Gregory
    Dec 22, 2025
    1.0
    I go here often, and when rocky is working everything is stocked and clean, the coffee and hot chocolate machine is filled up.. went there this morning, and the hot chocolate machine wasn’t filled so it’s all water, no creamer, no stir straws.. very disappointed!
  • TN
    Treena Nyzowyj
    Nov 12, 2025
    1.0
    UPDATE YOUR PUMPS!!! i should NOT have to pay inside just because YOUR pumps are OUTDATED. will NOT return until they are updated!!!
  • JW
    John Williams
    Oct 13, 2025
    1.0
    Taco bell is the only reason I stopped here. The lobby is closed at 10:30pm? That's the only reason I stopped. Won't be bringing my rig or money to this pilot anymore. Why update your hours incorrectly? Hope you bypass this place too.
  • MO
    Maureen O
    Sep 8, 2025
    5.0
    Thank you to Carlos and Stephanie!!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.