Pilot Travel Center

3.9
638 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Monroe, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1100 N Dixie Hwy, Monroe, MI
48162, United States

Hours

Reviews

3.9
638 reviews
5 stars
293
4 stars
142
3 stars
102
2 stars
34
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and poor treatment.

Cleanliness

Restroom and shower cleanliness received significant criticism, with multiple reports of unsanitary conditions.

Parking

Limited parking availability is a common concern, with many customers noting the small size of the facility.

Pricing

Customers frequently mentioned high prices and perceived price gouging on fuel and food items.

Food Options

Food options are limited, primarily featuring Subway, with some customers expressing disappointment over availability and pricing.
  • CJ
    Caleb Jones
    3 days ago
    1.0
    Taylor is working I feel bad for her because she's always cleaning and when there is a customer she stops cleaning and helps them. You have good employees that are mean to each other and not positive energy. When I come in there and Taylor's not working it not clean
  • LM
    Luke Miller
    Nov 10, 2025
    1.0
    Very bad customer service restrooms was nasty too
  • PM
    Paul Mendoza
    Sep 1, 2025
    5.0
    This pilot is a lot smaller than your standard pilot stores. The parking is equally small. If your looking for parking your going to roll the dice and see if there a spot open. Other than that it was pleasant when I came. I got subway for food. The. Bathrooms were clean and the store was well organized. I would come back for a quick stop. You have other options for food. The McDonald's is walking distance and so is an IHOP.
  • ZL
    Zacherie Luc
    Aug 30, 2025
    4.0
    No complaints here. Shower is amazing but is located in the bathroom area which was weird but its OK. Cashier was nice as well Very small truck stop but works for me. I prefer a loves over any truck stop but this did it for me. Stay away from the TA across the street....cold showers and frazolis is all hype. Did drop a star. For the same price shower as loves at $18.00 yours doesnt make it worth the same amount. No private toilet, cramped space like it used to be a storage room and the awkward being in the bathroom area i simply cant put it in the same rank as other $18.00 showers.
  • TB
    Tejbir Bajwa
    Aug 24, 2025
    1.0
    Filled 100gallon+ diesel in my truck and still need to pay for my coffee 😑

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.