AutoZone Auto Parts

4.2
308 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Monroe St in Monroe, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, MI or call us at (734) 241-6266.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1131 S Monroe St, Monroe, MI
48161, United States

Hours

Reviews

4.2
308 reviews
5 stars
186
4 stars
63
3 stars
23
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were reported as rude and unprofessional.

Staff Knowledge

Several customers highlighted the staff's knowledge and willingness to assist with car issues, providing helpful tips and installation support.

Product Availability

Customers appreciated the availability of parts and quick service, although there were complaints about incorrect parts being provided.

Store Environment

The store's cleanliness and organization received mixed feedback, with some noting it was not as clean or well-stocked as other locations.
  • DM
    Doug McJunkins
    Dec 19, 2025
    1.0
    Went to this location after the battery light came on. We were traveling from 2 hours away so it was already very stressful. Went inside to ask the gentleman if he could test the battery and he said he couldn't because it was too cold. He said 1 degree but it was more like 19 and even after explaining we were from out of town he still refused. I would give a negative star if that was an option.
  • TM
    Taylor Mott
    Dec 10, 2025
    5.0
    Brian helped me out so much today. Knowledgable, kind and efficient. Give that man a raise, today!
  • LR
    Laura Redburn
    Oct 13, 2025
    4.0
    Very good friendly person helped me came out and checked my battery starter and altenator
  • KJ
    Katelyn & Josh
    Oct 4, 2025
    1.0
    The guy who answered the phone was extremely disrespectful from the minute the call was taken at the monroe street location call time and date 7:28Pm Oct 4th. This is no way to speak to a customer and this employee should be reprimanded I will likely not be back to this store again and stick with O'Reilly's after the condescending remarks the gentleman made to me like I'm a Child, I'm a grown man and I've been around long enough to know your just being disrespectful. You just lost a sale bud. By the way for anyone who's curious O'Reilly's had the part Autozone didn't have in stock for the same price and didn't hassle me about getting the part either. Much better service at O'Reilly's. I'd give zero stars if I could.
  • MK
    Mary Kohler
    Aug 20, 2025
    5.0
    Came in this morning needing Freon for my car and having no idea what I was looking for. Kaden was kind enough to recommend the product I would need and then went above the norm and offered to help me put it in. The knowledge and professionalism he displayed was so helpful plus all the tips he gave me about what may have caused my problem with the car's air conditioning. Even said to come back if I had more questions. His work ethnic went way beyond being a good employee and I hope his Boss knows what a great guy he has working for him.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Monroe, MI?

AutoZone Auto Parts is open Monday through Thursday from 8:00 AM to 9:00 PM, Friday and Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for your convenience.