AutoZone Auto Parts

4.2
304 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Monroe St in Monroe, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, MI or call us at (734) 241-6266.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1131 S Monroe St, Monroe, MI
48161, United States

Hours

Reviews

4.2
304 reviews
5 stars
183
4 stars
63
3 stars
23
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and disrespectful interactions.

Product Availability

Customers generally found the store well-stocked with necessary auto parts, although some experienced issues with incorrect or missing items.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist with installation and troubleshooting, contributing to positive experiences.

Store Environment

The cleanliness and organization of the store received mixed reviews, with some noting it was not as clean or well-stocked as other locations.

Overall Experience

While many customers expressed satisfaction and loyalty to the store, there were notable complaints about specific negative experiences that impacted their likelihood of returning.
  • LR
    Laura Redburn
    Oct 13, 2025
    4.0
    Very good friendly person helped me came out and checked my battery starter and altenator
  • KJ
    Katelyn & Josh
    Oct 4, 2025
    1.0
    The guy who answered the phone was extremely disrespectful from the minute the call was taken at the monroe street location call time and date 7:28Pm Oct 4th. This is no way to speak to a customer and this employee should be reprimanded I will likely not be back to this store again and stick with O'Reilly's after the condescending remarks the gentleman made to me like I'm a Child, I'm a grown man and I've been around long enough to know your just being disrespectful. You just lost a sale bud. By the way for anyone who's curious O'Reilly's had the part Autozone didn't have in stock for the same price and didn't hassle me about getting the part either. Much better service at O'Reilly's. I'd give zero stars if I could.
  • MK
    Mary Kohler
    Aug 20, 2025
    5.0
    Came in this morning needing Freon for my car and having no idea what I was looking for. Kaden was kind enough to recommend the product I would need and then went above the norm and offered to help me put it in. The knowledge and professionalism he displayed was so helpful plus all the tips he gave me about what may have caused my problem with the car's air conditioning. Even said to come back if I had more questions. His work ethnic went way beyond being a good employee and I hope his Boss knows what a great guy he has working for him.
  • DK
    daryll Krueger
    Jul 17, 2025
    5.0
    Quick and easy to find the part, get the price, and go. I did not have to wait for the part to come in.
  • CB
    Chevy Bowtie
    Jun 19, 2025
    5.0
    Super friendly staff. Talked classic cars for a few minutes. Picked up my items and rolled. Thanks!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Monroe, MI?

AutoZone Auto Parts is open Monday through Thursday from 8:00 AM to 9:00 PM, Friday and Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for your convenience.