Enterprise Rent-A-Car

4.1
187 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2000 Washington St, Midland, MI
48640, United States
(989) 631-1477
https://www.enterprise.com/en/car-rental/locations/us/mi/midland-20v7.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Midland, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midland location today.

Location

Enterprise Rent-A-Car
2000 Washington St, Midland, MI
48640, United States

Hours

Reviews

4.1
187 reviews
5 stars
124
4 stars
19
3 stars
10
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Vehicle Condition

Several reviews noted that vehicles were clean and well-maintained, although there were some complaints about receiving dirty cars.

Reservation Issues

Multiple customers reported problems with reservations, including not having the reserved vehicle available upon arrival and being quoted incorrect prices.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about poor management and unprofessional service at times.

Quick Service

Customers appreciated the quick and efficient rental process, with many noting that they were able to get in and out quickly.
  • KH
    karen helwig
    Jan 3, 2026
    5.0
    Jacob and Josh will take good care of you they have for me for weeks because of my engine repair courteous professional and reliable thank you
  • BL
    B L
    Dec 4, 2025
    5.0
    I’m not very good at English, but the staff was very kind, and I really appreciated it.
  • AD
    Amanda Delaney
    Nov 26, 2025
    1.0
    Don’t recommend. I was quoted for a Toyota Corolla and I showed up to a Jeep compass that was more expensive than what I was quoted for because they needed to change the oil in the Corolla. I did not like how I was quoted a lower price one and then when I got there, they gave me a higher price one. It did not have floor mats. It had chips in the paint, and as soon as I left the lot, the light for the tires came on and the key fob said the battery was low.
  • LB
    Loni Brushaber
    Oct 18, 2025
    5.0
    I love enterprise I use it for work when I travel and they are great to work with.
  • MB
    Mark Burrell
    Oct 3, 2025
    5.0
    The guys at the store were awesome I had a couple of issues that required them to bend over backwards for me and they did it. Everything went great for me, I’ll definitely be renting from Enterprise again. Thanks guys
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Midland offer?

Enterprise Rent-A-Car in Midland offers a wide range of vehicles including cars, vans, and luxury rentals.

What are the operating hours of Enterprise Rent-A-Car in Midland?

Enterprise Rent-A-Car in Midland is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.