Enterprise Rent-A-Car

4.1
182 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2000 Washington St, Midland, MI
48640, United States
(989) 631-1477
https://www.enterprise.com/en/car-rental/locations/us/mi/midland-20v7.html
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About

Car Rental AgencyVan Rental
Need a rental car in Midland, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midland location today.

Location

Enterprise Rent-A-Car
2000 Washington St, Midland, MI
48640, United States

Hours

Reviews

4.1
182 reviews
5 stars
121
4 stars
18
3 stars
10
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Vehicle Condition

Most reviews highlighted that the vehicles were clean and well-maintained, although there were some complaints about receiving dirty cars.

Reservation Issues

Several customers reported problems with reservations, including not having the reserved vehicle available upon arrival and poor communication regarding availability.

Quick Process

Customers appreciated the quick and efficient rental process, often noting that they were able to get in and out quickly.

Mixed Experiences

While many had positive experiences, there were notable complaints about management and customer service inconsistencies, particularly regarding billing and reservation handling.
  • LB
    Loni Brushaber
    Oct 18, 2025
    5.0
    I love enterprise I use it for work when I travel and they are great to work with.
  • MB
    Mark Burrell
    Oct 3, 2025
    5.0
    The guys at the store were awesome I had a couple of issues that required them to bend over backwards for me and they did it. Everything went great for me, I’ll definitely be renting from Enterprise again. Thanks guys
  • LK
    L K
    Sep 5, 2025
    5.0
    Nailed it!! Thank you for being so professional and even picking me up. The car was great and clean and you were exceptional to work with. Thank you
  • CW
    Carl Winkelman
    Aug 19, 2025
    5.0
    I had serious last minute movingl situation that was at the last moment. The two guys that were in there were the most kindest professional people that I’ve ever met when it comes to renting a car. It’s like they all ready knew my situation. I was in and out with complete satisfaction. The car I rented was the best car I’ve ever rented. Jeep compass. That was just the budget level. Pricing was on point! When Josh or Jacob I believe Asked me if I wanted protection for me…. His attitude and down to earth knowledge SOLD me! I suggest getting it all if you rent. I even got some Cash Back! Renting Though Enterprise Midland us at!!
  • PK
    Pat Kennedy
    Aug 8, 2025
    5.0
    My own vehicle was totaled out when two deer ran out in front of me. Enterprise got me a rental quickly. The vehicle was clean and ran well, and the people at Enterprise went out of their way to help us out!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Midland offer?

Enterprise Rent-A-Car in Midland offers a wide range of vehicles including cars, vans, and luxury rentals.

What are the operating hours of Enterprise Rent-A-Car in Midland?

Enterprise Rent-A-Car in Midland is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.