Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
28581 Dequindre Road, Madison Heights, MI
48071-3004, United States
Hours
Reviews
4.1
215 reviews
5 stars
146
4 stars
23
3 stars
4
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Brian and Nate for their exceptional service.
Service Quality
While some customers reported positive experiences with quick and effective repairs, others expressed frustration over unresolved issues and perceived dishonesty regarding necessary services.
Appointment Management
Several reviews indicated issues with appointment scheduling and wait times, with some customers experiencing long delays despite having appointments.
Pricing Transparency
Customers appreciated fair pricing and discounts offered, but there were complaints about unexpected charges and perceived upselling tactics.
Overall Experience
The overall sentiment was mixed, with many customers expressing satisfaction with the service while others reported negative experiences, particularly regarding communication and service outcomes.
- ODOfficial Food Rating Page DetroitNov 17, 20255.0If you’re searching for reliable, honest, and professional auto repair in Madison Heights, Michigan, the Goodyear Auto Service Center is easily one of the top choices in the area. I had an excellent experience here. Austin was extremely helpful, explained everything clearly, and made sure I understood every option without any pressure. Tracy handled check-in fast and professionally, keeping the whole process smooth. This location is perfect if you want trusted auto repair, accurate diagnostics, and fair pricing without the stress. The team communicates well, the shop is clean, and the service is consistently reliable. For anyone in Metro Detroit looking for a mechanic near me or tire service in Madison Heights, this Goodyear location delivers exactly what you need.
- FRFarhad R.Nov 9, 20255.0The staff exceeded my expectations. It’s nice to know that there are still shops out there that will go the extra mile to make sure the customer understands, makes sure their vehicle is safe, and that they are satisfied with the work they paid for. Overall great experience and will be a returning customer.
- CWChris WAug 22, 20255.0Needed wheel bearings replaced on my car. They verified the problem, called me with a fair price, and had the work done quickly. Hopefully, I won't need them again anytime soon but will be back when I do! Thank you!
- MPMatir PutulSep 12, 20241.0Bought a assurance tire set 3 months ago. But, tread went out. They had 65k tread warranty. Tread went out around 13k miles only. Now goodyear is charging again for the new tires and their installation fees. They don't honour the warranty. Bad business tactics 🤮🤮 Never again
- DWDAMIEN WILLIAMSMar 10, 20175.0Great customer service!
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanic services.
What are the regular operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Is Goodyear Auto Service open on holidays?
It is closed on several holidays including January 1, April 20, and November 27, but open with shorter hours from 8:00 AM to 5:00 PM on holidays like May 26 and July 4.
Does Goodyear Auto Service provide in-store pickup for orders?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair-accessible entrance and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service in Madison Heights?
The center is located at 28581 Dequindre Road, Madison Heights, MI 48071-3004. The phone number is +1 248-541-1244.
Are there any places to shop nearby Goodyear Auto Service?
Yes, Universal Shopping Center and Dollar General are nearby, offering a variety of shopping options to visit before or after your service appointment.
What dining options are available near Goodyear Auto Service?
Nearby restaurants include Ham Carver, Parthenon, Wingstop, Thai Kitchen, Del Taco, Papa John's Pizza, Marco's Pizza, and Pizza Roll, providing diverse dining choices.
Where can I find mobile phone services or accessories near Goodyear Auto Service?
Nearby stores include AT&T, Cricket Wireless Authorized Retailer, Metro by T-Mobile, and Total Wireless, which offer mobile phone accessories and services.