Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 27100 John R Rd in Madison Heights offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
348 reviews
5 stars
198
4 stars
75
3 stars
34
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Availability
Customers noted a good selection of parts and the ability to order online for in-store pickup, although some experienced issues with stock.
Service Efficiency
While many reviews mentioned quick service, there were complaints about delays and inconsistent service, particularly regarding battery installation.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting that it could be higher than competitors and that return policies were strict.
Mixed Experiences
While many reviews were positive, there were notable instances of poor customer service and rude staff, leading to a mixed overall impression.
- R1Rameses 187xAug 13, 20254.0Great service at this location
- DDDanJul 5, 20255.0Great staff, friendly, courteous, knowledgeable. A+++
- CMCorey McKenzieJun 4, 20191.0Has all the auto parts of everywhere else. Employees dont know how to remove a battery. Also need to bring your receipt, it's not tied to your rewards like every other auto shop. Bottom line, go somewhere else like autozone or o'Reilly's.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Madison Heights offer?
Advance Auto Parts offers automotive aftermarket products including batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install my car battery if I purchase it from them?
Yes, Advance Auto Parts provides free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used batteries and motor oil?
Yes, they recycle used batteries and motor oil for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 27100 John R Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup services.
What brands are available at Advance Auto Parts in Madison Heights?
They carry leading brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
How can I find Advance Auto Parts in Madison Heights using public transit or nearby landmarks?
Advance Auto Parts is located at 27100 John R Rd in Madison Heights, near landmarks like Pizza N Soul and CVS Pharmacy, making it easy to find when visiting these popular local businesses.
Are there dining options near Advance Auto Parts where I could eat before or after shopping?
Yes, nearby dining options include Pizza N Soul, Happy's Pizza, The Telway burger restaurant, and Tj's Shanghai Dumplings for a variety of meal choices.
Where can I find mobile phone services close to Advance Auto Parts?
You can visit nearby mobile phone stores such as Boost Mobile Store by Vista PCS on John R Rd and Metro by T-Mobile for telecommunications needs.
Does Advance Auto Parts accept multiple payment methods?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.