I scheduled an appointment for an oil change. When I got to the location, the manager told me they weren't able to keep my appointment. No call ahead, no notification. Just flatly refused to honor my appointment (which was 2 hours before closing). I explained that I was able to schedule the appointment online, and the counter person said "the system will let you schedule at 5, when we close". That sounds like an issue you need to correct, not me. I was told 'Oh well' by the manager. I would not trust them to fill the air in my tires at this point. So unprofessional.
BH
Bilal Hashwi
Mar 23, 2026
1.0
Terrible. I called to make an appointment for tire rotation. He said if you come in 15 minutes , there is no wait and I’ll get you in as they are not busy. I arrived and was told by the store manager that the call center probably answered and he can’t do my car till tomorrow. Waste of time. I bought tires for our 4 vehicles. Big mistake. Go to Costco.
CL
Carol LaPorte
Mar 18, 2026
5.0
The man behind the desk was awesome friendly knowledgeable explained everything in detail
TI
Thurstan Howell III
Mar 17, 2026
4.0
Made me feel good about over paying for a desperately tire. In and out in less than 30 minutes.
ET
Elliot Tenner
Feb 12, 2026
1.0
Made an appointment online for services only to be told upon arrival that I had no appointment and they couldn’t help me. I presented the confirmation email and everything and was still denied services. I even took a half a day off from work.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Livonia offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes, with professional mechanics available.
What are the operating hours of Goodyear Auto Service in Livonia?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with closures on November 27, December 25, and reduced hours on December 24 and 31.
Does Goodyear Auto Service in Livonia provide in-store pickup for their services or products?
Yes, Goodyear Auto Service offers in-store pickup as part of their pickup and delivery services.
What payment options are accepted at Goodyear Auto Service in Livonia?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Is Goodyear Auto Service in Livonia wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms to accommodate all customers.
Can I book an appointment online at Goodyear Auto Service in Livonia?
Yes, appointments can be made online through their reservation website.
What nearby places can I visit for food after my service at Goodyear Auto Service in Livonia?
You can visit nearby restaurants such as Portillo’s (fast food), Del Taco (Mexican), Jersey Mike's Subs (sandwich shop), MOD Pizza (pizza and American cuisine), and Applebee's Grill + Bar (American and bar food).
Are there any nearby coffee shops or places to relax near Goodyear Auto Service in Livonia?
Yes, a Starbucks coffee shop is located nearby where customers can enjoy coffee and smoothies before or after their visit.
What other retail or service stores are near Goodyear Auto Service in Livonia that customers might find useful?
Nearby retail and service stores include AT&T Livonia and the AT&T Store for mobile needs, Goodwill Livonia for thrift shopping, Vitamin Shoppe for supplements, and Menards for home improvement supplies.
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