Location.com logo
Brand Certified

Metro 25 Tire-Firestone

4.0
(150 reviews)

Business Details

19268 Middlebelt Rd,, Livonia, MI
48152, United States
(248) 477-4840
https://www.metro25firestone.com/

About

Auto Repair ShopTire Shop
Metro25 - Firestone provides auto and tire repair to the Livonia, MI area.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Metro 25 Tire-Firestone
19268 Middlebelt Rd,, Livonia, MI
48152, United States

Hours

Reviews

4.0
150 reviews
5 stars
101
4 stars
14
3 stars
1
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, with specific mentions of staff members like Chris and John who provided excellent communication and follow-up.

Honesty and Transparency

Several reviews highlighted the honesty of the staff regarding necessary repairs and pricing, with customers appreciating the lack of upselling and clear explanations of services.

Quality of Work

While many customers reported satisfactory service and quick turnaround times, there were notable complaints about poor workmanship, particularly regarding tire sales and repairs.

Mixed Experiences

Feedback varied significantly, with some customers expressing extreme dissatisfaction due to perceived dishonesty or poor service, while others were loyal and had positive experiences over many years.
  • TT
    Terry Tyus
    Feb 3, 2026
    5.0
    The guy’s here at Metro 25 said what they were going to do and followed through on that. When some issue arose, I was consulted to determine the best course of action. Awesome Job!
  • EY
    elaine Yates
    Jan 25, 2026
    1.0
    Took my car in for faulty tire valve, they also rotated my tires and reset my tire pressure sensors. A week later I took my car in for another tire issue. This time I was told 3 of 4 tire pressure sensors were bad. I asked how that good be when 2 were for sure working as that is what brought me in. Rick told me the batteries can just die. They can die, but rarely do all 3 or 4 go at one time, especially within 1 week. The week before no one mentioned any issues when they reset the sensors. Upon questioning, the mechanic said the tire tech did the testing and maybe their machine was off. I asked if they could have damaged it with tire repair as this all made no sense. I told them I was going to take my car to another shop to verify what they told me, and if my sensors were working I would be filing a complaint. The mechanic then went out and checked my tires and came in saying now they were all working. It was a miracle. First 3 of 4 were bad, then upon questioning and telling them I was going to another shop to verify what they were telling me, all of sudden they were all working. Rick also refused my request to have the mechanic name and cert number on my receipt as required by law. I did take my car to another shop the next day, and in fact verified that all my tire sensors are working just fine. I stood with the mechanic as he scanned them and saw the read out. No issues at all. Formulate your own opinions. Just sharing my experience to help others.
  • TH
    Tonia H
    Jan 15, 2026
    5.0
    I won't take my vehicle anywhere else after finding Chris and the crew! They have always gotten me in right away and I've never been without my ride for more than 24 hours. Chris always explains what needs to be done and what it will cost before hand.
  • DP
    Dan Pilot
    Jan 11, 2026
    5.0
    Chris and his crew took care of my Escape in a timely fashion. They were all courteous and professional. A definite return customer.
  • SP
    S Parise
    Jan 7, 2026
    1.0
    Sold used tires as new. The same day after leaving the store a tire developed a leak. Return to have them check the work and identified a patch on my so called new tires. My advice - avoid this shop

Frequently Asked Questions About Metro 25 Tire-Firestone

What are the operating hours of Metro 25 Tire-Firestone?

Metro 25 Tire-Firestone is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 3:00 PM. It is closed on Sundays.

Where is Metro 25 Tire-Firestone located?

The shop is located at 19268 Middlebelt Rd, Livonia, MI 48152, USA.

Brand Certified Facts from Metro 25 Tire-Firestone

Metro 25 Tire-Firestone partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: