Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
185 reviews
5 stars
117
4 stars
19
3 stars
10
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ron, DJ, and Earl for their exceptional service.
Professionalism
Reviews frequently mentioned the professionalism and honesty of the staff, with several customers appreciating the straightforward communication and lack of upselling.
Service Efficiency
While many customers experienced quick service, there were notable complaints about long wait times, especially for appointments, indicating inconsistency in service efficiency.
Pricing
Customers had mixed feelings about pricing; while some found it reasonable for the quality of service, others felt it was expensive or experienced unexpected charges.
Quality of Work
Overall, the quality of work was generally well-received, but there were instances of dissatisfaction regarding specific repairs and communication about services performed.
- EBElayne BowmanOct 30, 20255.0My first time here, and it was guys were so nice. Service is great, and I will be back.
- JTJohn ThomasOct 9, 20255.0Just got tires. Great service, good price. No hassle, professional sales team.
- NMNathan MillerSep 16, 20255.0I try to go to mechanics as little as possible but when I do have to go I go here. Very professional, direct and great with communication.
- JJJasmineSep 6, 20255.0Amazing service! Ron H. was very accommodating and attentive during my visit.
- ECEliese CamachoSep 1, 20251.0My husband and I just moved to Michigan two weeks ago, and since we’ve always trusted Goodyear with our cars, we decided to make the very short 48-mile drive to this location—because, of course, we wanted to stick with a company we thought we could rely on. We even called ahead to make sure they had availability for both of our cars. Ron, who answered the phone, was very pleasant at the time and told us it was “no problem” to come in. Perfect. Except, when we arrived—just an hour and a half later—Ron suddenly had a very different attitude. Apparently, showing up “two hours” after calling is a crime now? His words, not mine. Then, after asking if we were still doing both cars (which, yes, was the plan), Ron decided to inform us that because of the time we came in, they could only do one. Mind you, this was around 3 p.m.—with two hours left before closing. For reference, my car’s balance and rotation took a whole 44 minutes. But apparently, my husband’s balance would take… what? An hour and sixteen minutes? Interesting math. Especially considering there were two technicians in the back just standing there. So after a nearly 50-mile drive, one car done, and a lecture about when we decided to show up, we learned something valuable: not all Goodyear locations treat their customers the same. We’ll be sure to take our business elsewhere—because if this is what “service” looks like, we’ll pass.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Livonia offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes, with professional mechanics available.
What are the operating hours of Goodyear Auto Service in Livonia?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with closures on November 27, December 25, and reduced hours on December 24 and 31.
Does Goodyear Auto Service in Livonia provide in-store pickup for their services or products?
Yes, Goodyear Auto Service offers in-store pickup as part of their pickup and delivery services.
What payment options are accepted at Goodyear Auto Service in Livonia?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Is Goodyear Auto Service in Livonia wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms to accommodate all customers.
Can I book an appointment online at Goodyear Auto Service in Livonia?
Yes, appointments can be made online through their reservation website.
What auto repair competitors are near Goodyear Auto Service in Livonia?
Nearby competitors include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro.
What nearby places can I visit for food after my service at Goodyear Auto Service in Livonia?
You can visit nearby restaurants such as Portillo’s (fast food), Del Taco (Mexican), Jersey Mike's Subs (sandwich shop), MOD Pizza (pizza and American cuisine), and Applebee's Grill + Bar (American and bar food).
Are there any nearby coffee shops or places to relax near Goodyear Auto Service in Livonia?
Yes, a Starbucks coffee shop is located nearby where customers can enjoy coffee and smoothies before or after their visit.
What other retail or service stores are near Goodyear Auto Service in Livonia that customers might find useful?
Nearby retail and service stores include AT&T Livonia and the AT&T Store for mobile needs, Goodwill Livonia for thrift shopping, Vitamin Shoppe for supplements, and Menards for home improvement supplies.