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AutoZone Auto Parts

3.8
(284 reviews)

Business Details

31072 5 Mile Rd, Livonia, MI
48154, United States
(734) 525-5273
https://www.autozone.com/locations/mi/livonia/31072-5-mile-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 5 Mile Rd in Livonia, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Livonia, MI or call us at (734) 525-5273.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
31072 5 Mile Rd, Livonia, MI
48154, United States

Hours

Reviews

3.8
284 reviews
5 stars
136
4 stars
55
3 stars
32
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unhelpful.

Product Knowledge

Several customers experienced issues with staff providing incorrect parts or lacking knowledge about products, leading to frustration.

Staffing Issues

Many reviews mention that the store is often understaffed, resulting in long wait times and poor service.

Positive Experiences

Despite the negatives, there are numerous positive comments about specific employees who went above and beyond to assist customers.
  • SP
    Stev. Polkowski
    Feb 20, 2026
    5.0
    Service is awesome , employees are very nice and the best
  • BL
    Belinda Lesinski
    Feb 1, 2026
    4.0
    Good service
  • AC
    ANDRE CROWDER
    Jan 24, 2026
    1.0
    Unhelpful Staff
  • RB
    Robert Birkenshaw
    Jan 11, 2026
    5.0
    The 👌 Best
  • VD
    Valerie D
    Dec 30, 2025
    3.0
    I came in to get new front wipers for my 2020 Corolla. I knew what length I needed and grabbed them, then the cashier offered to look up if they match my car, so I happily shared my car details. He confirmed the wipers were a match but when I got home, I found out that yes the length was right, but this brand had the wrong kind of attachment (my car could only use ones with the hook attachment). The return process went smoothly but it was disappointing to feel like I had an item "checked out" for me just for the wipers to be wrong. I would have hoped that someone working here would have been able to look up/catch that information as I expect them to know more about car parts than me. Regardless, the return process went smoothly so I still very much appreciated the quick and polite customer service. It's just disappointing to be sold the wrong parts after taking the time to try to check with a worker.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Livonia, MI?

AutoZone Auto Parts in Livonia, MI is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.

Does AutoZone in Livonia offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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