Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 5 Mile Rd in Livonia, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Livonia, MI or call us at (734) 525-5273.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
276 reviews
5 stars
133
4 stars
54
3 stars
30
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor assistance.
Product Availability
Customers frequently mention issues with incorrect parts being provided and stock shortages.
Staff Knowledge
While some employees are noted for their expertise and helpfulness, others are criticized for lack of knowledge and experience.
Store Conditions
The store is described as clean and well-stocked, but there are complaints about understaffing and long wait times.
Convenience
The location is appreciated for its convenience, but some customers prefer to go to other stores due to negative experiences.
- DNDan NykielJul 8, 20251.0My wife stopped in to get a replacement headlight. They looked up her vehicle in their system and sold her the incorrect part. I went back to get the correct part with her receipt. They could not exchange it or return it for me because I didn’t have her card per the older gentleman in the red shirt. Also I didn’t have my wallet, and asked if I could just buy the correct headlight and use my phone to pay. He said they didn’t have that capability. Upon returning with my wife, a younger gentleman did the return without swiping or scanning my wife’s card. Red shirt seemed annoyed that I actually returned, and just told me what isle I could find the headlight in as he walked in the back. Then my wife used the tap function on their credit card machine to pay for the correct part! I worked in retail for over ten years. Poor customer service. I will order my stuff online or go somewhere else from now on, even though they are less than a mile from my house.
- JRJason RoeJul 8, 20255.0Staff is great and very helpful
- MMMichael MuldoonJun 11, 20253.0Asked for a rear wiper blade for a certain vehicle, gave me the wrong one. Hate having to go back, especially after asking what the correct one is.
- MSMargaret SmithJun 4, 20255.0These folks have always been very helpful and pleasant. I go there first rather than online cause I want them to be there for the service.
- KKKatrinaNov 8, 20245.0Mike was awesome and replaced my headlight bulb for me, which was not easy! Thanks
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Livonia, MI?
AutoZone Auto Parts in Livonia, MI is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does AutoZone in Livonia offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services for your convenience.
What type of products can I find at AutoZone Auto Parts on 5 Mile Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Which car part brands are available at the AutoZone in Livonia?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Livonia?
You can call them at (734) 525-5273 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Livonia?
It is located at 31072 5 Mile Rd, Livonia, MI 48154, USA.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby restaurants include Korca's Coney Island, Wendy's, Dale Yee Chow Mein, Dale Yee's Chinese Restaurant, and Valentino's Pizza for a variety of dining options.
Are there any nearby automotive repair services close to AutoZone Livonia?
Yes, Valvoline Instant Oil Change is nearby for automotive repair and quick oil changes.
What other stores or services can I find near AutoZone on 5 Mile Rd?
Nearby stores and services include Frames Unlimited art gallery, EcoStar Wireless phone store, Anita's Cardsmart gift shop, Halloween City costume store, and Premier Pet Supply pet store.
Does AutoZone Livonia have an online presence where I can shop or learn more?
Yes, you can shop online or learn more about this location at https://www.autozone.com/locations/mi/livonia/31072-5-mile-rd.html or visit their Facebook page at https://www.facebook.com/290104624385178.