Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lansing.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
314 reviews
5 stars
226
4 stars
50
3 stars
13
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although there were some reports of rudeness from individual employees.
Service Quality
While some customers experienced quick and efficient service, others reported issues such as incorrect fluid checks and poor handling of oil changes, leading to potential vehicle damage.
Pressure Tactics
Several reviews noted that the staff did not pressure customers into upselling services, which was appreciated by many.
Management Issues
There were mixed reviews regarding management, with some praising the responsiveness and professionalism, while others highlighted poor handling of complaints and staff behavior.
- JWJean WarmingtonDec 4, 20255.0KNEW WHAT THEY WERE DOING! Fast friendly service.
- PTPamela TobinDec 3, 20251.0At first I was very happy with the Valvoline experience. The people were great. I checked my receipt where I found that my fluids had all been checked, including my brake fluid (Checked-OK). As I drove into my slightly inclined driveway, my "Low brake oil" light came on! I poured my own brake fluid into the reservoir, then drove back to Vavoline where I was told they don't bother to check brake oil because they're not allowed to service it. When I pointed to the receipt, I was told, sorry, but that's just included on every receipt even though they don't check it! REALLY? I believed I was in good hands at Vavoline, but now I know that's not true. As a 75-yr old woman, that's a hard lesson to learn. Needless to say, I will NOT be recommending your company in the future, and I'm considering writing a blog to warn others of this unsafe situation. Shame on your company for not checking the level of such a vital fluid. The least you could've done was WARN me that it was low so I could stop someplace to have it serviced correctly. Instead, your receipt said it was Checked - OK! I could easily have had an accident on the way home, in which case you would've been facing a lawsuit instead of this angry note. Again, SHAME ON YOU!
- BMBill MolitorNov 27, 20254.0Nice & friendly. Offer some add-ons but keep the pressure low... and if your way over in miles they dont humiliated you.
- TGTab GarzaNov 23, 20255.0Great staff fast and friendly
- MWMelinda WorkmanNov 8, 20251.0Kayne was cussing and complaining about how many cars pulling up and acting like he didn't want to be there. And they were really slow. One of the other guys was just hanging out in the office and leaving poor Abby to a whole truck by herself. My husband had worked for about 10 years and he ran this location for the longest time and none of the people that worked with him acted like this. We were very disappointed and he was in disbelief how it was being run and the way the employees acted.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Lansing?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Lansing.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The service center is open Monday through Friday from 8:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required; you can visit any time during business hours.
Which payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Lansing?
It is located at 2517 North East Street, Lansing, MI 48906.
Are there any nearby places to eat after your vehicle maintenance at Valvoline Instant Oil Change?
Yes, nearby dining options include Nip N Sip Drive In (burger and fast food), Tacos Los Amigos (Mexican restaurant), and Chen's Restaurant (Chinese cuisine).
Can I visit nearby grocery stores or supermarkets after my oil change?
Yes, Supermercado La Estrellita is a nearby supermarket and grocery store where you can shop conveniently after your visit.
What auto-related services are available near Valvoline Instant Oil Change?
Nearby services include Stars Auto Detailing and auto body shop services, which are convenient for additional vehicle care needs.
Are there hardware stores close to Valvoline Instant Oil Change for home or garden needs?
Yes, Ace Hardware and Vet's Ace Hardware are near the location and offer hardware, home, garden, and gift items.