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Valvoline Instant Oil Change

4.7
(482 reviews)

Business Details

601 East Kalamazoo Street, Lansing, MI
48912, United States
(517) 485-5741
https://store.vioc.com/mi/lansing/601-east-kalamazoo-street

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lansing.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
601 East Kalamazoo Street, Lansing, MI
48912, United States

Hours

Reviews

4.7
482 reviews
5 stars
408
4 stars
37
3 stars
14
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick service and efficient teamwork among employees, allowing for timely oil changes and repairs.

Knowledge and Transparency

Customers appreciated the staff's knowledge and willingness to explain services, providing honest recommendations without pressure.

Positive Atmosphere

The work environment was noted as enjoyable, with staff displaying camaraderie and a positive attitude, contributing to a pleasant customer experience.

Quality of Service

Overall, the quality of service was highly rated, with customers feeling their vehicles were well taken care of and issues were addressed thoroughly.
  • SL
    Susan Linares
    4 days ago
    5.0
    Donald and team were so quick and efficient. They talk through everything in the process to ensure you are informed. They also recommend services without putting pressure on you and let you know that you can come back at any time to get things done. Love coming here to this location because of the customer service!
  • PD
    Phil Damico
    Feb 7, 2026
    5.0
    Went to the Kalamazoo Cedar one last night took family member there. There was a big kerfuffle over a battery with a warranty and it not being replaced. Appears to be communication issues between the stores and their phone center and certain discrepancy how some employees handle it. However Jordan and Izzy went out of their way to bring and swap the covered new battery. They were very helpful and very appreciated. Excellent employees who went above and beyond today. Thank you. Well done good Sirs. Well done.
  • IJ
    Izlandria Jefferson
    Jan 31, 2026
    4.0
    The service was great. I didn't have to wait long at all. The were full when I arrived and then I waited less than 5 minutes. Donald got me in and they did a great job working together to get me what I needed and to finish up the job. Very professional and great teamwork exemplified.
  • TT
    Trina
    Jan 21, 2026
    5.0
    Jordon and the girl working 1/21/26 did an excellent job pushing cars out today by themselves. Thank you for being courteous, quick, and friendly, professionalism.
  • MM
    Mr.LoudTalker
    Jan 10, 2026
    5.0
    Excellent service. While working on your vehicle they explain everything along the way and take care of anything that is wrong. Donald, one of the staff members was good explaining everything.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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