Tuffy Tire & Auto Service Center - South Lansing

Reviews

• MR

  melissa ruiz

  Feb 19, 2026
  5.0
  Since living in Michigan I have gone back to this Tuffy location any time I have had issues or needed to do maintenance on my car . From the start of getting my brakes done they were understanding and reasonable with the price . I knew I could trust the manager Scott and his team . They took the time needed to get the job done right even if it meant they would have to refer me to a dealer due to it being a dealer only part . I will still continue to bring my car and any future car to this location because they actually care. 10/10 Recommend
• HY

  Hunter Yang

  Feb 18, 2026
  5.0
  If you have a car and are running aftermarket performance suspension parts, this place will take care of you. I was in need of a bad alignment after installing my new coilovers on my Acura RSX Type-S, and Scott took very good care of me! Very professional and very knowledgeable. They are car-mod/customization friendly. Give this place a shot if you haven't been here, it's worth the extra money! Definitely coming back forsure.
• NB

  Natalie Barrett

  Feb 9, 2026
  5.0
  Tuffy is definitely my neighborhood fix it shop and I wouldn't want it any other way. Their care is personal! I had a warranty claim... we'll call it that. Not much of a warranty and they gave my Tuffy guys a difficult time. So I took over communication with said warranty company, whilst sitting in the waiting room. Now mind you these are incredibly busy men and this shop is know for their precise excellence with you and your automobile. The care they had for me, did not diminish. As I was getting important information to them, they seemingly took care of other customers and answered the phone all while taking care of me, at the same time, without missing a beat. Their level of multitasking is off the charts. I mean I was shouting to them about what the warranty company was saying to me and together with a shop full of people, a garage full of automobiles, and a parking lot full of new jobs... I mean AMAZING attention to detail in the office and in the garage! Their main mechanic rocks. He is super efficient. Once the repair order is in he's got your vehicle covered and in no time your back on the road. L J and Scott worked on my warranty case diligently and I worked with them every step of the way. It's super important to listen to their suggestions because they don't BS, if it can wait they'll let you know. If you can't afford it, they'll work with you the best they can to lesson the burden on you. Just talk to them give them a chance to figure it out with you. They are my neighborhood Tuffy, dependable, reliable, honest, treats every human being with respect, and isn't there to rip you off. I appreciate the time and dedication they paid to my warranty claim. My warrenty company was hard to work with and required the same information sent several different times with a small tweek here or there. Needless to say it got tiresome and I know that. The key is that I never felt that. My automobile sat in limbo for several days and I was always met with patience and gratitude. I know it was difficult to work with them, but together we figured it out. In the end my sweet 🍒 🌹 is home. I never once felt rushed or as if my issue wasn't any less important than the job ahead of me or behind me. This shop plays a fair game and there's no reading between the lines. If you want to see your faulty parts to examine the issue they are most definitely going to show you and explain to you where it broke and what was entailed to fix it. I hope my neighborhood Tuffy becomes your neighborhood Tuffy. Everyone deserves a fair deal for a fair price, remember communication is key. Trust comes from the same great outcome everytime and thats what you'll get from our neighborhood Tuffy.
• AR

  Ashley Ruhlig

  Feb 8, 2026
  5.0
  Great experience at Tuffy's. There was a nail causing a slow leak in my tire that I found pretty late in the afternoon this last week. After being denied help at two other tire shops, the staff at Tuffy's was incredibly helpful and even promised to stay open late until they finished the job. On top of keeping the shop open almost an extra hour after closing, they did not even charge me for the service. Everyone there was extremely helpful and it was very clear that they put their customers first. I would definitely recommend and return to this location for any future car troubles!
• CN

  Cheyenne Nicole

  Feb 6, 2026
  1.0
  Took my car there because it was leaking coolant and I was desperate to get it fixed that day. Never did I think I would pay $1200 and leave with a broken (inside) door handle. Then the manager gaslit me into thinking it was my fault because my key occasionally gets stuck in the door. They take advantage of women who don’t understand car things. Once I had another mechanic inspect my door, he said there’s no way that it was already broken and that Tuffy was just trying to cover up that they broke it. So for weeks (in the middle of winter), I’ve been having to unroll my window to get in and out of my car, and now my window is hardly working from excessive use in these freezing temps. Again, I only went here because I was desperate and all the other shops didn’t have openings that day. Next time, I will take a week off work before letting a mechanic at this Tuffy touch my vehicle, because they break things and don’t even offer to fix them, then gaslight their customers instead of taking accountability.

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