Tripp's Collision - Lansing

Reviews

• AS

  Anna S.

  Jan 30, 2026
  5.0
  After I hit a deer with my car, I called several body shops around the area. I went with Tripp's because they were very communicative and explained how the process would go with my insurance. They were friendly and honest the whole way through, turning an initially stressful situation (my collision) into a very positive one.
• RB

  Robert Braun

  Jan 22, 2026
  1.0
  48 days it took for them to complete the work on our car (front end collision). You would have thought they were building a new car from scratch with the amount of time they had. Not only that, every time we called it was some new excuses that didn't bear any truth. "it's in detailing" "It's in paint" "we're waiting on a part" "it's in detailing again". There were 3 separate instances in which they said it was being detailed, and the funniest thing about that was that when we finally got it back, it doesn't even look like they vacuumed. They will likely respond to this review (as any business owner would) expressing apologies for the time, and providing explanations, but the thing is, there were multiple things within their control that they could have done to have completed the work sooner. They did provide a rental on about day 41, as insurance only provides one for 30 days so that was nice, but that was about it. Key fob no longer works, and they left the fuse box cover off. I could not make a stronger recommendation to shop anywhere else than here.
• CB

  chasetin bittner

  Jan 20, 2026
  5.0
  I was involved in my first accident and was recommended Tripp’s by a ton of people around Lansing. I had to have both drivers side doors replaced among other cosmetic things like painting. My vehicle was dropped off on January 2nd, only after Tripp’s sent one of their guys to give my battery a jump to be able to get to the shop! It was done by January 14th. The price estimate from John was accurate, and Kevin did a great job explaining the process of and what to expect when filing through insurance after an accident. Overall an amazing experience, would definitely go back to Tripp’s if I needed to!
• EG

  Erayna Greenwood

  Jan 15, 2026
  5.0
  The employees were very friendly and knowledgeable about my vehicle. I was happy to receive my car back looking brand new. I also received my car back after the holidays which was quick
• AH

  Annette Howlett-Hill

  Jan 1, 2026
  5.0
  Thank you. Excellent customer service and repairs. I’m a very satisfied customer.

Frequently Asked Questions About Tripp's Collision - Lansing