Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Lansing, MI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
447 reviews
5 stars
409
4 stars
16
3 stars6
2 stars6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Kobe and Nick, received high praise for their friendliness, helpfulness, and professionalism.
Wash Quality
While many customers were satisfied with the cleanliness of their cars, some reported issues with bugs not being removed and micro-scratches.
Pricing and Value
Customers appreciated the competitive pricing and deals, although some felt the service did not justify the cost.
Facility Issues
Several reviews mentioned problems with the cleanliness of the parking lot and non-functional vacuums.
Damage Claims
There were complaints regarding the handling of vehicle damage claims, with some customers feeling that the business did not take responsibility.
- AMAnne Mitchell3 days ago5.0Oscar made my whole day by being helpful, offering a smile, some small talk and he even gave my pup a treat. The staff here is great!
- CCCosmicHeadStudio3 days ago5.0Oscar greeted me while I was vacuuming my car had a great chat with him , he hooked me up with a free air freshener too!! Looking forward to talking with him again
- JMJon M3 days ago5.0Oscar has always been very polite, kind, and helpful. The vacuuming is +/- as to when I get one that doesn’t really work, works, or works well. Additionally, I could really use the straight crevices tool to get down beside the seats or tight areas. I’ve mentioned this several times in several surveys but there’s still no tool.
- KKKate KowalczykNov 16, 20255.0Kobe did a great job offering me a deal for today and telling me about the Black Friday deal! Loved the relax light!
- BSB StrongNov 7, 20255.0By far the best car wash in town. Today as I was using the free vacuum cleaners when an employees came up to me and asked if she could wash my floor mats for me! Her name is Gabby and she was so kind and helpful. This service is also free. They also have free towels. Their car wash is fantastic for the price as well. Not only is it the best car wash in town but the customer service is top notch! I highly recommend Tommy’s for all your car cleaning needs! Not to mention most of its free!!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the opening hours of Tommy's Express® Car Wash in Lansing, MI?
Tommy's Express® Car Wash in Lansing, MI is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 6415 S Cedar St, Lansing, MI 48911, USA.
What types of payment does Tommy's Express® Car Wash accept?
The car wash accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, you can experience their unlimited membership program by downloading the TommyClub App and signing up today.
What services can I expect at Tommy's Express® Car Wash?
They offer free vacuums, free mat washers, and an interior detailing kit among their services.
What special car wash products are offered at Tommy's Express® Car Wash?
Products include Rainbow Coat foam, Body Wax hot wax formula, Tommy Guard® for protection and shine, Red Hot Cleanser LED foam, and Tire Shine gloss coating.
Is Tommy's Express® Car Wash associated with any organizations?
Yes, it is associated with Water Mission, reflecting their community service values.
What nearby dining options are available close to Tommy's Express® Car Wash?
Nearby dining includes Los Tres Amigos (Mexican), Boston Market (American), Dunkin' (coffee and donuts), Wingstop (chicken wings), Mikado Sushi & Grill (Japanese), Asia's Finest (Asian cuisine), Jet's Pizza (pizza), Jersey Giant Submarine (sandwiches), and Panera Bread (cafe and bakery).
Are there nearby places to relax or get beauty treatments after my car wash?
Yes, nearby you can visit Ivy Nails & Spa, The Browtique By Kayla, BoRics Hair Care, and Pacific Sun & Wellness for various beauty and spa services.
How can nearby businesses help me during my visit to Tommy's Express® Car Wash?
Nearby stores like AT&T, T-Mobile, and Xfinity can assist with mobile and internet services, while PNC and Lake Trust Credit Union offer banking services. You can combine errands conveniently when you visit the car wash.