Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning Service
We are a independent family owned business serving customers for over 40 years! We are committed to honest, fair pricing and a great customer experience. Our technicians are certified and our facility is certified by Repair Pal. We offer comprehensive auto and truck repair. Stop in and see us soon!
Location
Hours
Reviews
4.7
455 reviews
5 stars
396
4 stars
28
3 stars5
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the professionalism, efficiency, and thoroughness of the service provided.
Communication
Many reviews highlighted effective communication, including timely updates and clear explanations of repairs needed.
Trustworthiness
Numerous customers noted the honesty and integrity of the staff, feeling confident in the recommendations and pricing.
Speed of Service
Several reviews mentioned quick turnaround times for repairs, often exceeding customer expectations.
Cleanliness and Comfort
The waiting area was noted as clean and comfortable, enhancing the overall customer experience.
- SHSarah HarrisonJan 5, 20265.0They were fair, honest, and upfront about everything from start to finish. The pricing was very reasonable, and they didn’t try to upsell me on anything I didn’t need. The work was done quickly and correctly, and they took the time to explain what was going on with my car in a way that actually made sense. It’s hard to find a shop you can fully trust, but this place definitely earned it. Highly recommend!
- DBDuWayne BarkerDec 22, 20255.0Very polite, installed a good quality battery.
- KKKelly KovacicNov 18, 20255.0My car was fixed in a day! I feel like depending on the work that can be rare! I wanted to support local and glad I did! Thank you!
- EEEvanNov 18, 20255.0Great service at a good price. Needed a new transmission in my truck. Holt Auto Service first evaluated my vehicle to determine if spending the money for a new transmission was worth it. Then they provided the repairs quickly. Dustan was a big help. Thanks Holt Auto Service.
- DWDM WMNov 11, 20251.0Took my vehicle to Holt Auto Service for maintenance and an inspection on 10/17/25 for a 10/20/25 appt. A text message delay was sent to my phone delaying my service visit by one day. On 10/21/25 my vehicle maintenance bill was paid in full, but not all of my requested and preauthorized maintenance was performed. I found installation errors right away. My transmission dipstick was installed backwards and my rear upper strut mounting nuts were loose causing a squeeking and clunking noise on both brand new struts. I also had a new coolant leak (?) and there was grease all over the carpet in the back cargo area from the rear strut replacements. The vehicle is light beige on light beige so the grease really stood out. The vehicle had a full detail before this service visit and it was all clean! I then discovered that at least three of ten lug nuts were over torqued by 40 ft. lbs. each. It had been verbally agreed upon that this shop was going to properly tighten the nuts and bolts with a torque wrench. This conversation was with Dustan. I cannot recommend this shop to anyone due to these issues. I've also filed a complaint with the Costco Auto Program as they had referred this shop as meeting their higher service standards. L. Martin P.S. I've read this shops responses to other low star reviews and I'm willing to go on record with this review because every word is 100% true and I will defend these words even if they are rebutted.
Frequently Asked Questions About Holt Auto Service
What types of repair services does Holt Auto Service offer?
Holt Auto Service provides comprehensive auto and truck repair, including brake shop services, auto air conditioning service, wheel alignment, and auto tune-up services.
What are the operating hours of Holt Auto Service?
Holt Auto Service is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Holt Auto Service located?
Holt Auto Service is located at 531 East Northrup Street, Lansing, MI 48911, USA.
How can I contact Holt Auto Service?
You can contact Holt Auto Service by phone at +1 517-694-2197.
Is Holt Auto Service certified or recognized for quality?
Yes, Holt Auto Service's technicians and facility are certified by Repair Pal, ensuring quality and trustworthy service.
Can I schedule a repair appointment online at Holt Auto Service?
Yes, you can schedule your appointment online at https://holtautoserviceandmachine.com/schedule/.
Are there automotive parts stores near Holt Auto Service?
Yes, NAPA Auto Parts - Parts Place Northrup is nearby and offers automotive parts and accessories that could be useful for vehicle maintenance.
Where can I recycle automotive materials near Holt Auto Service?
The Lansing Recycling Center near Holt Auto Service provides garbage collection and recycling services, which could be helpful for disposing of automotive waste responsibly.
What are some convenient places to eat near Holt Auto Service?
Nearby dining options include Burger King, Domino's Pizza, Taco Bell, and Tim Hortons, perfect for grabbing a meal or coffee before or after your service appointment.
Are there any convenience stores or gas stations near Holt Auto Service?
Speedway is a nearby gas station and convenience store, which makes it easy to refuel and grab snacks when visiting Holt Auto Service.