Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
5107 West Saginaw Highway, Lansing, MI
48917-2629, United States
Hours
Reviews
4.2
261 reviews
5 stars
185
4 stars
24
3 stars
11
2 stars
12
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting employees like Marcus and Kevin.
Repair Quality
While some customers reported issues with repairs leading to further problems, many others expressed satisfaction with the quality and speed of repairs, especially for tire services.
Pricing Transparency
Several reviews noted concerns about upselling and unclear pricing, with some customers feeling pressured to purchase unnecessary services or parts.
Timeliness
Customers frequently mentioned quick service, especially for urgent repairs, with many being accommodated on short notice.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude staff interactions and dissatisfaction with service outcomes.
- LFLori FischerNov 13, 20255.0Cam sensor was replaced. Done in a day at a reasonable price.
- CCChelsea ClarkNov 11, 20255.0Always great service from Goodyear. Been taking my vehicle here for years now and because of their knowledge, I haven’t needed much work on my car! Also, they don’t do extra unnecessary work!
- JDJasper DoiseOct 16, 20252.0They got us in on short notice, 2pm on a Saturday, to replace a front wheel bearing when we were passing through town and it started grinding. But we had to take it back in 2 minutes after we left because they put the ABS sensor back on incorrectly and the brakes were slipping. They were able to fix that partially, we finished our trip, and took the car to our local mechanic at home, and our guy tells us that Goodyear damaged the ABS sensor in that process. So now we're out the same 800 bucks again to fix the problem caused by the fix. If you're in a rush, this place will get you back on the road, but if you have a day to get on any local mechanic's schedule, I'd stay away.
- BJBrandon JonesOct 4, 20255.0HUGE thank you to Marcus and the team here at West Lansing Goodyear. They took amazing care of me when no one else in town could. I highly recommend this store.
- AKAlexander KlosowskiAug 16, 20255.0Had a tire leak and they took care of it quickly for no cost. Very friendly staff as well. My new go-to spot for tire issues.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanic services.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM, and is closed on Sundays. Holiday hours vary and include closures on 11/27/2025 and 12/25/2025.
Where is Goodyear Auto Service located?
It is located at 5107 West Saginaw Highway, Lansing, MI 48917-2629, USA.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made by American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service provides in-store pickup services.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
Which nearby beauty salons can I visit after my appointment at Goodyear Auto Service?
Nearby beauty salons include The Beauty Room by LeeLee, US Nails, Supercuts, I Spa Nails, and Salon VivEsta, Inc., offering a variety of beauty and spa services.
Are there any nearby restaurants where I can eat after visiting Goodyear Auto Service?
Yes, nearby dining options include Piggee's Smokehouse & BBQ, Wayback Burgers, One North Kitchen and Bar, One North Kitchen & Bar Lansing, and Reno's West sports bar.
What other automotive services are available near Goodyear Auto Service?
Nearby automotive service alternatives include Firestone Complete Auto Care and Valvoline Instant Oil Change, offering tire repair and oil changes respectively.