Goodyear Auto Service

4.2
263 reviews

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
5107 West Saginaw Highway, Lansing, MI
48917-2629, United States

Hours

Reviews

4.2
263 reviews
5 stars
187
4 stars
24
3 stars
11
2 stars
12
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Marcus and Kevin.

Repair Quality

While most reviews noted quick and effective repairs, there were some complaints about improper repairs leading to further issues.

Pricing Transparency

Several customers appreciated the honest pricing and lack of pressure to upsell unnecessary services, although some felt they were misled about repair needs.

Timeliness

Customers frequently mentioned fast service, with many being able to get repairs done quickly, often without appointments.

Mixed Experiences

There were a few negative reviews regarding rude staff and unsatisfactory service, indicating inconsistency in customer experiences.
  • EB
    Erika Brockmon
    Dec 9, 2025
    5.0
    I have only ever brought my car here for anything tire related. and I also bring my company truck to them as well. they are knowledgeable and honest about what needs to be done and how much it will cost, I even called them when my engine was making a funny sound but they don't do engine stuff
  • RH
    Ron Hart
    Dec 3, 2025
    5.0
    I was preparing to head back to Florida this week as snow had fallen and temps were in the low teens. Something wasn't right with my tires as I started out. I couldn't see an issue but drove to Goodyear Auto to get checked out. They were polite, professional, test drove my truck and found one tire full of ice. They cleaned it out and got me on the road. Thankful for their expertise and assistance. Go Goodyear !!!
  • LF
    Lori Fischer
    Nov 13, 2025
    5.0
    Cam sensor was replaced. Done in a day at a reasonable price.
  • CC
    Chelsea Clark
    Nov 11, 2025
    5.0
    Always great service from Goodyear. Been taking my vehicle here for years now and because of their knowledge, I haven’t needed much work on my car! Also, they don’t do extra unnecessary work!
  • JD
    Jasper Doise
    Oct 16, 2025
    2.0
    They got us in on short notice, 2pm on a Saturday, to replace a front wheel bearing when we were passing through town and it started grinding. But we had to take it back in 2 minutes after we left because they put the ABS sensor back on incorrectly and the brakes were slipping. They were able to fix that partially, we finished our trip, and took the car to our local mechanic at home, and our guy tells us that Goodyear damaged the ABS sensor in that process. So now we're out the same 800 bucks again to fix the problem caused by the fix. If you're in a rush, this place will get you back on the road, but if you have a day to get on any local mechanic's schedule, I'd stay away.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanic services.

What are the operating hours of Goodyear Auto Service?

Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM, and is closed on Sundays. Holiday hours vary and include closures on 11/27/2025 and 12/25/2025.