Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lansing, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Lansing location today.
Location
Hours
Reviews
4.3
471 reviews
5 stars
349
4 stars
39
3 stars
20
2 stars7
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and accommodating, with many customers praising their professionalism and willingness to go above and beyond.
Vehicle Quality
Most customers reported receiving clean and well-maintained vehicles, although there were some complaints about poor detailing.
Reservation Issues
Several customers experienced problems with reservations, including not having the reserved vehicle available upon arrival, leading to frustration and dissatisfaction.
Overall Experience
Many customers expressed high satisfaction with their rental experience, highlighting the ease of the process and the quality of service, while a few noted significant issues that impacted their experience.
Location Efficiency
The location is noted for being busy but efficient, with staff managing to provide quick service even during peak times.
- MLMike LeeNov 3, 20255.0Great young folks who are extra friendly and helpful. Excellent company. Have rented numerous times and Enterprise is the most energetic and positive. Cant go wrong with them
- SMSheila MooreOct 31, 20255.0Enterprise has always treated me well. I know when I need a rental, I can trust Enterprise
- ICIan ChengOct 13, 20255.0Helpful and friendly staff, car was in good condition.
- GHGary HillOct 9, 20255.0I hit a deer. They picked me up from the body shop, got me on my way with a rental on Michigan Ave. In Lansing. They kept great contact with Progressive insurance to make sure that I was always covered. I had no one to assist me when I bought a new car in Okemos, so they let me drop my car at the Okemos office, right across the street from the car dealer. Thanks for making my stressful time so much easier.
- MGMichelle GronewoldOct 6, 20255.0Drew and another person were very helpful in explaining insurance options and everything I needed to know to operate the car. I highly recommend Enterprise when u need a rental car!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Downtown Lansing offer for rental?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles with flexible rental options.
Where is the Enterprise Rent-A-Car location in Lansing, MI?
The Enterprise Rent-A-Car is located at 2311 E Michigan Ave, Lansing, MI 48912, USA.
What are the operating hours of Enterprise Rent-A-Car in Lansing?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 1:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car in Downtown Lansing?
You can reserve your rental car online via Enterprise's reservation page specific to the Downtown Lansing location.
What payment methods are accepted at Enterprise Rent-A-Car in Lansing?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Lansing offer pick-up services at the airport?
Yes, they provide airport pick-up services as part of their rental options.
Are there any discounts available at Enterprise Rent-A-Car in Lansing?
Yes, the location offers discounts for active military personnel.
What nearby restaurants can I visit before or after renting a car at Enterprise in Lansing?
Nearby restaurants include Leelee's Coney & Grill, Blimpie sandwich shop, GoodFellas Bagel Deli, Fish & Chips, and Seahouse Fish & Chicken, offering a variety of dining options close to the rental location.
Are there any parks or recreational areas near Enterprise Rent-A-Car in Lansing?
Yes, Lansing Parks and Recreation is nearby, providing park facilities and community services where you can enjoy some outdoor time.
Which nearby places of interest could help me navigate to Enterprise Rent-A-Car in Lansing?
Nearby points of interest include Foster Library and Michigan State University, which can serve as landmarks to help you find the Enterprise location on E Michigan Ave.