Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of cars despite prior bookings and poor communication regarding changes.
Vehicle Condition
While many customers reported clean and well-maintained vehicles, some noted issues with the cleanliness and reliability of the cars provided.
Efficiency
Customers appreciated the quick pickup and drop-off processes, although some experienced delays due to high demand.
Mixed Experiences
While many had positive experiences, a few customers reported rude staff and unprofessional behavior, indicating inconsistency in service quality.