Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lansing, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Saginaw Highway location today.
Location
Hours
Reviews
4.4
365 reviews
5 stars
272
4 stars
44
3 stars
12
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.
Vehicle Condition
While most reviews highlighted clean and well-maintained vehicles, there were some complaints about receiving dirty cars or vehicles with issues.
Reservation Issues
Several customers reported problems with honoring reservations, including being given different vehicles than expected or having reservations canceled last minute.
Overall Experience
The majority of customers expressed satisfaction with their rental experience, citing ease of process and positive interactions with staff.
Communication
Some reviews noted issues with communication, including long wait times on the phone and lack of follow-up on inquiries.
- CBchris bush5 days ago5.0Great people so helpful great vehicles try the audi great vehicle great on gas coolbeans to this place god bless
- DBDavid BaylisNov 15, 20255.0Excellent staff and service. Much appreciated.
- YAYanna AllenNov 7, 20255.0I want to thank Sean Curry and Stefano Meucci from Enterprise for their incredible help after I was stranded in Kentucky. Sean was kind and reassuring when I made it back to Michigan, and Stefano followed through until my reimbursement was complete. They turned a really stressful experience into a positive one — truly outstanding customer service! — Arianna Allen
- SVSherie VeramaySep 27, 20255.0My first choice every time. Always pleasant yet professional.
- JRJoshua RamirezSep 20, 20251.0Very very rude, i understand , its early saturday and you might be very busy. But to not honor my reservation for a new vehicle only to keep me in my current one to, im assuming save you time. They dont even deserve the 1 star. Nice management (sarcasm).
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Lansing offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals with flexible options and airport pickup service.
Where is the Enterprise Rent-A-Car location in Lansing?
It is located at 7200 W Saginaw Hwy, Lansing, MI 48917, United States.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
The location is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
They are open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I reserve a rental car at the Lansing Enterprise location?
You can reserve a rental car online at their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/mi/lansing-w-saginaw-hwy-20n3.html.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, they do offer discounts for active military personnel.
What nearby real estate services are close to Enterprise Rent-A-Car?
Nearby real estate services include Jacquelyn Davison - Century 21 Affiliated, The Angela Averill Team, and Mid-Michigan Real Estate, Matt Robertson among others.
Are there dining options near Enterprise Rent-A-Car in Lansing?
Yes, nearby dining options include Frank's Press Box, a sports bar and restaurant, and Buffalo Wild Wings, known for American cuisine and wings.
What nearby places could customers visit before or after renting a car from Enterprise?
Customers can visit Good Shepherd Lutheran Church for a spiritual visit, or relax at Mid-Michigan Medical Massage spa nearby before or after their rental.