Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Saginaw Hwy in Lansing, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lansing, MI or call us at (517) 327-6097.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for being unhelpful or rude.
Staff Knowledge
Several reviews highlighted a lack of mechanical knowledge among some staff members, leading to customer frustration.
Product Availability
Customers appreciated the good selection of parts and competitive prices, although some reported issues with incorrect parts being provided.
Positive Experiences
Many customers shared positive experiences, particularly with specific employees who went above and beyond to assist them.
AK
Andrew Kay
6 days ago
5.0
Helpful staff
BG
Brad Goodall
Feb 17, 2026
1.0
Only AutoZone I've ever visited to reject used oil because it was in a used/emptied soap container.
DR
Dan Reisner
Feb 13, 2026
5.0
Helpful employees, had what I needed and was in and out quickly
MM
Matthew Mulford
Jan 25, 2026
5.0
Big thank you to Carrie at the W. Saginaw, Lansing, MI store. :) She was very helpful with my car battery issues.
BH
Banana Joe Hinkley
Dec 13, 2025
1.0
Came in looking for a car battery, at 3:30 today. Terrible customer service. Employee was lazy and not friendly at all. Tells me battery is H6 on back shelf as if a random customer knows what that means instead of walking over with the customer and grabbing the battery. There were 2 other employees there clearly seeing me struggle to find the battery and neither bothered to come and help until I asked what H6 means, an employee ended up pointing it out to me and left. Then I said I’m going to buy it at advanced because I found it online for cheaper and they didn’t even bother to offer price match or anything. I’ll never come back here as long as you have incompetent people working here. This store needs some serious customer service training.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Lansing, MI?
AutoZone Auto Parts in Lansing, MI is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Lansing?
AutoZone Auto Parts is located at 4301 W Saginaw Hwy, Lansing, MI 48917, USA.
What types of products does AutoZone Auto Parts offer?
They offer a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service via email at customer.service@autozone.com or by phone at (517) 327-6097.
Are there any other automotive parts stores near AutoZone Auto Parts on W Saginaw Hwy?
Yes, O’Reilly Auto Parts is located nearby, providing additional options for automotive parts and accessories.
What nearby dining options are available around AutoZone Auto Parts?
Nearby dining includes Popeyes® Louisiana Kitchen, Taco Bell, Blimpie, Arby's, and Cottage Inn Pizza - Lansing (West), offering a variety of fast food and casual dining options to enjoy before or after your visit.
What other services can I access near AutoZone Auto Parts on W Saginaw Hwy?
Near AutoZone, you can find services like Athletico Physical Therapy for sports medicine, uBreakiFix for electronics repair, and Western Union for money transfer services.
What payment options does AutoZone Auto Parts accept?
AutoZone Auto Parts does not require cash only payments, indicating they accept multiple payment methods.
Since when has the AutoZone Auto Parts store in Lansing been established?
The AutoZone Auto Parts store in Lansing was established in 1979.
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