Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Cedar St in Lansing, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lansing, MI or call us at (517) 372-9716.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Employee Knowledge
Many customers noted that staff members are knowledgeable about car parts and provide useful assistance, although there are instances of employees lacking product knowledge.
Service Speed
Customers appreciated the quick service in many instances, but there are complaints about long wait times and delays in receiving parts.
Store Condition
The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing satisfaction and loyalty, while others report negative interactions that deter them from returning.
EB
Emma Bartnick
Nov 5, 2025
5.0
I was stranded an hour from home with a flat tire. The employee was extremely helpful- he assisted me in finding the right portable tire pump, and even gave me a discount and helped me charge it. Such a light in the dark for me when I was stranded and stressed. Thank you ❤️
KK
Kitsukiko
Oct 25, 2025
1.0
Very rude employee.
Waited over 45 minutes because when one of the many customers ahead of me said that I could go because he felt bad that I’ve been waiting and was already in the store way before them, the cashier said, “I’d rather take care of /actual/ customers first” because me and the lady before me wanted the free diagnostic test to be done.
So we waited nearly indefinitely because new customers would trickle in after the others were served until I pulled up a chair and sat there, exasperated… another employee came out and finally did the test for the other person and then me.
Well, I would’ve been a paying customer, I would’ve bought a new battery right then, but I will never go to AutoZone again because I’ve had a similar experience in the one nearby too.
(I admit I give off a pushover vibe, but that doesn’t mean I like being pushed aside and made to feel unworthy of acknowledgment!) :,(
SR
Sarah Ruiz
Oct 24, 2025
5.0
Jaymes is awesome and so helpful!!! ❤️
JR
Jose Ruiz
Jun 21, 2025
1.0
Terrible employees no nothing about cars how to find car parts how to speak to customers JUST ALL AROUND TERRIBLE SERVICE ZERO HELP UNLESS U FIND THE PART U NEED BEFORE HAND AND DO THYRE JOB FOR THEM TO PUNCH IN THE PART NUMBER U FIND!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Lansing, MI?
AutoZone Auto Parts in Lansing, MI is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Lansing?
AutoZone Auto Parts is located at 610 N Cedar St, Lansing, MI 48912, USA.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.
Which auto parts brands are available at AutoZone Lansing?
AutoZone Lansing stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
How can I contact AutoZone Auto Parts in Lansing?
You can call them at +1 517-372-9716 or email customer.service@autozone.com for inquiries.
Are there other automotive parts and repair services near AutoZone Auto Parts on N Cedar St?
Yes, nearby automotive-related places include Parts Plus, Kamins Parts Plus, Chief Cart Inc., Lansing Radiator & Repair, J & D Transmissions, and Lansing Auto Connection for car dealers and used parts.
What local dining options are near AutoZone on N Cedar St for a quick bite?
Nearby dining includes Bangkok House (Thai cuisine), Burger King (fast food), Happy's Pizza (pizza and diner), and Mexi Treats (Mexican food) for a variety of meal choices before or after your visit.
Are there any convenient nearby services that AutoZone customers might find useful?
Yes, customers can find a Quality Dairy Store (grocery and convenience), Bitstop Bitcoin ATM, and The Hair Den (beauty salon) close by for additional errands or services.
Does AutoZone Lansing have a website or social media presence where I can find more information?
Yes, visit their website at https://www.autozone.com/locations/mi/lansing/610-n-cedar-st.html and check out their Facebook page at https://www.facebook.com/320092948015372 for updates and promotions.