AutoZone Auto Parts

4.2
432 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Cedar St in Lansing, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lansing, MI or call us at (517) 372-9716.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
610 N Cedar St, Lansing, MI
48912, United States

Hours

Reviews

4.2
432 reviews
5 stars
247
4 stars
96
3 stars
36
2 stars
15
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.

Employee Knowledge

Many customers noted that staff members are knowledgeable about car parts and provide useful assistance, although there are instances of employees lacking product knowledge.

Service Speed

Customers appreciated the quick service in many instances, but there are complaints about long wait times and delays in receiving parts.

Store Condition

The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.

Mixed Experiences

Overall, experiences vary widely, with some customers expressing satisfaction and loyalty, while others report negative interactions that deter them from returning.
  • EB
    Emma Bartnick
    Nov 5, 2025
    5.0
    I was stranded an hour from home with a flat tire. The employee was extremely helpful- he assisted me in finding the right portable tire pump, and even gave me a discount and helped me charge it. Such a light in the dark for me when I was stranded and stressed. Thank you ❤️
  • KK
    Kitsukiko
    Oct 25, 2025
    1.0
    Very rude employee. Waited over 45 minutes because when one of the many customers ahead of me said that I could go because he felt bad that I’ve been waiting and was already in the store way before them, the cashier said, “I’d rather take care of /actual/ customers first” because me and the lady before me wanted the free diagnostic test to be done. So we waited nearly indefinitely because new customers would trickle in after the others were served until I pulled up a chair and sat there, exasperated… another employee came out and finally did the test for the other person and then me. Well, I would’ve been a paying customer, I would’ve bought a new battery right then, but I will never go to AutoZone again because I’ve had a similar experience in the one nearby too. (I admit I give off a pushover vibe, but that doesn’t mean I like being pushed aside and made to feel unworthy of acknowledgment!) :,(
  • SR
    Sarah Ruiz
    Oct 24, 2025
    5.0
    Jaymes is awesome and so helpful!!! ❤️
  • JR
    Jose Ruiz
    Jun 21, 2025
    1.0
    Terrible employees no nothing about cars how to find car parts how to speak to customers JUST ALL AROUND TERRIBLE SERVICE ZERO HELP UNLESS U FIND THE PART U NEED BEFORE HAND AND DO THYRE JOB FOR THEM TO PUNCH IN THE PART NUMBER U FIND!!!
  • DM
    Derrik Mead
    Aug 21, 2020
    4.0
    Helpful, polite and they honor military discount.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Lansing, MI?

AutoZone Auto Parts in Lansing, MI is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Lansing?

AutoZone Auto Parts is located at 610 N Cedar St, Lansing, MI 48912, USA.